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- Jan 26, 2006
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So I am going through the SOFI refinance for my 250K of student loans and I thought others might be interested in the experience.
The process is pretty simple as it's all done online. It just took me a while to gather the courage to switch to a variable rate loan. You go on their website and go through a simple application where they check your credit score and then they show you the ballpark interest rates they can offer you. If you like what you see then you upload some paycheck stubs and proof of employment, etc. Click submit and then it takes a week or two and it's done. They then pass everything off to Trustudent which is the actual servicer of the loan.
A couple of hiccups along the way. It just so happened that all of this was being finalized at the end of June and around the 4th of July holidays. My student loans were on autopay to be paid on the first of the month with my old servicer. I left them like that because I didn't want to have a late payment and wasn't sure when my old provider would be paid off. This was a mistake. Naturally SOFI sent the 250K check to my old provider on June 30th which I didn't see online until July 2nd after my 3K payment was already taken out of my checking account. So basically my old student loan service took 3K out of my bank account when my balance was zero dollars. Awesome. Figured I could fix this with a simple phone call to the student loan folks. Nope. They had already passed the money on to the government and they said it would take approximately 6 mos to get a refund. Their official recommendation was to file a claims issue with my bank to have the money refunded...so i'm in the middle of that now. Reportedly I should have the money back within 10 days.
The second issue is that when Trustudent contacted me they had my interest rate listed as 3.41%. I called them and told them SOFI had given me 3.25% and they looked it up and apologized and said they will change it. Hopefully that was just an honest mistake but the skeptic in me wonders...
The process is pretty simple as it's all done online. It just took me a while to gather the courage to switch to a variable rate loan. You go on their website and go through a simple application where they check your credit score and then they show you the ballpark interest rates they can offer you. If you like what you see then you upload some paycheck stubs and proof of employment, etc. Click submit and then it takes a week or two and it's done. They then pass everything off to Trustudent which is the actual servicer of the loan.
A couple of hiccups along the way. It just so happened that all of this was being finalized at the end of June and around the 4th of July holidays. My student loans were on autopay to be paid on the first of the month with my old servicer. I left them like that because I didn't want to have a late payment and wasn't sure when my old provider would be paid off. This was a mistake. Naturally SOFI sent the 250K check to my old provider on June 30th which I didn't see online until July 2nd after my 3K payment was already taken out of my checking account. So basically my old student loan service took 3K out of my bank account when my balance was zero dollars. Awesome. Figured I could fix this with a simple phone call to the student loan folks. Nope. They had already passed the money on to the government and they said it would take approximately 6 mos to get a refund. Their official recommendation was to file a claims issue with my bank to have the money refunded...so i'm in the middle of that now. Reportedly I should have the money back within 10 days.
The second issue is that when Trustudent contacted me they had my interest rate listed as 3.41%. I called them and told them SOFI had given me 3.25% and they looked it up and apologized and said they will change it. Hopefully that was just an honest mistake but the skeptic in me wonders...
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