Their administration (or should I say one particular administrator)is insufficient. My application "got put in the wrong pile" at one point, and I still have not heard a WORD since my interview in January. Obviously I'm planning on matriculating there in the fall🙂
I sent numerous emails and called many times about some issues, only to be ignored continuously by their administrator. The infrequent instances I was able to make contact, I was always promised a return call the next day--not once did it come.
I eventually emailed the MSTP director, Dr. Barsh, who was very helpful. He is the only reason I was able to obtain/schedule my interview, and my advice is to contact him directly with any important questions.
I went into this process with Stanford as my top choice--they have some fantastic labs and an ideal academic/environmental setting in my mind. But it wasn't even near the top five by April. It IS a fantastic place overall, but I would be cautious nonetheless.