They can't figure out my loans are in deferral...

[Depakote]

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I'm a first year med student with undergrad loans.

My school processed the necessary paperwork so my loans should go into deferral. Lender #1, put my loan into deferral, no problem.

Lender #2, has the paper work and my loan is "scheduled for back dating to August 17th."

In the mean time, I am getting weekly calls from Lender 2's collection dept saying my loan is past due and I owe them ~$500 to bing it up to balance. I direct them to look at my account and see that, no it's in deferral. They check and "wow, it's scheduled for backdating to August". It's almost November and I'm getting these calls.

What else can I be doing aside from telling them to look in the right place? Every time I do, they tell me "a few more days"...

I don't want this to turn into something that will damage my credit.

 

[Doctor Bagel]

I don't know if this would work, but I'd threaten to report them to the the state Attorney General and the Department of Education for harassing you over payment on a loan that they know is not due. Maybe that will motivate them to update their accounting system.

 

[mshheaddoc]

And keep on it b/c they WILL report it to your credit agencies then that is another mess to deal with