I will be trained soon after my drug results are in. The pharmacy manager said that he will trained me here and then I will be sent to another permanent CVS store where I will work there as a permanent site for a part-time job as a pharm tech. I know all the generics/brand drugs and calculation that could be involved. I dont know much about insurance and computer work. Will the training be easy? How long does training last? like 2-4 weeks?
what should I expect being trained at CVS as pharm tech?
- Thread starter lesept2
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Well, working as a tech isn't all about knowing generics/brands and calculations, although that is involved. The main thing is dealing with people and getting all of their information in the computer, usually pretty quickly.
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Customer service is always going to be the first thing you learn, because at the end of the day, no matter what your rank, you answer to the customer. That other stuff is just the extras. Actual training might take a few weeks, but it could be a year or more before you really feel comfortable with some of the specifics (for example, nuances of insurance). Retail pharmacy is a service job. You will go far (and everyone will love you) if you are nice to customers.
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Im a tech now but started as a pharmacy "clerk" at a locally owned pharmacy. Its not bad and you have to deal with the occasional crackhead but otherwise you start to see the same people and eventually know them by name. The work is a lot easier if you get to know your customers and make small talk with them 🙂
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I've been a tech at CVS for just about a year now. Their training usually concludes after about a month, depending on if/when the trainers can schedule you for your classes and on the job training sites. The classes are not hard by any means and they'll usually give you all the answers to the LearnNet courses you have to take at the end.
To be honest, brand/generics and basic calcs will only help you so much. Like the others have said, working with the public will be your biggest test. People can be rude and impatient and having the ability to still treat them with the same respect as everybody else can be trying at times.
Hopefully you'll be placed at a slower location with a crew that will help you through the learning experience. Best of luck!
To be honest, brand/generics and basic calcs will only help you so much. Like the others have said, working with the public will be your biggest test. People can be rude and impatient and having the ability to still treat them with the same respect as everybody else can be trying at times.
Hopefully you'll be placed at a slower location with a crew that will help you through the learning experience. Best of luck!
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the on the job training youll receive is just a quick overview; youll learn some key aspects but CVS trains their tech's in a series of classes. I'm pretty sure you're training mostly at pick up and some production. Youll go to a training class for drop off in a month or two and then youll do OJT for drop off, then it repeats for inventory/advanced inventory....youll get the hang of it. As with all of the posts above, youll be in customer service; especially at pick up (where new tech's usually find themselves). Youll meet angry patients/unreasonable ones that yell, just don't let those things get to you. Try your hardest to learn drop off or be speedy at production, you don't want to be the designated pick up slave of the store. Goodluck 😀
