- Joined
- Jul 5, 2003
- Messages
- 29
- Reaction score
- 0
I'm quite fed up with contacting AMCAS, whenever I do, I am on hold for 20 minutes and they don't know what they are talking about. I would get answers like, "well, hmm....I suppose, no? Ok, let me check". They come back and you ask them what they found out. They would say, "well, I think that's how it is, what is the question again?" ahhhhhhhhhhhhhhhhh............I even told one of them, "look, if you don't know the answer, please find out and if you can't find out, please let me know so that we are not going in a circle".
I send them emails, and the responses are so SHORT and CONDENSE that it does not throughly answer the **** question. You waited for several days so that they can answer your question. You got the email and it doesn't. I am serioussssssssssssss. HOw much are these people getting paid because they are so ignorant about their policies and cannot provide customer service. There is this one girl who I talked to, everytime I asked her something, she keep answering me with a question back.
For example, ( this is an actual conversation I had with her)
me: "so, if I withdraw right now without my application having enter the verification process yet, would i be consider a reapplicant next year even though schools have not yet received the application from AMCAS?
her: "hmm....yes sir, i suppose no???"
me: (annoy...) "so is it or is it not, do you know the exact answer?"
her: "hmm....hold on (gone for like 2 minutes later)"
her: "sir, no you would not be consider a reapplicant".
me: "so did you check with your supervisor or something? are u sure about it now?"
her: "uh...yes, wait i suppose, it makes sense right, no?"
me: (oh my...I was PULLING my hair out!!!!!!!!!!), "look, i don't mean to be rude but it doesn't seems like we are getting anywhere. I just wasted my long distance phone bill and i feel like i haven't got a straight answer, but i want to ask you something else. how about the refund, would i get it back and by what method?"
her: "i THINK you get it back to your credit card, NO?"
me: "so can i request it by check?"
her: "no, i think only credit card"
me: "are you sure?"
her: "hmm..i suppose, no? hold on ( a few minutes passed)
her : "ok, yeah it's credit sir"
me: "did u check with someone again?"
her: "hmm...yes, but it makes sense right. if u use the credit card, it would go back to your credit card, no?"
me: (WHAT THE ***k???????????? pulling my hair, jumping up and down) I came to the conclusion that I am no longer willing to waste a dime on speaking to her so i kindly said, "thanks for your help, goodbye".
I swear this is the conversation i had, not word for word, but pretty close to the real thing.
maybe you can answer this if any of you know it:
Q: my application is withdrawn without going through verification yet. schools have not yet receive application, am i consider a "REAPPLICANT" to these same schools for next year? Is there anyway we know this? would it be listed as reapplicant on next year AMCAS? If it is, that would suck because i didn't even submit or even attempt to create a file at any schools.
Thank you!!!!!
I send them emails, and the responses are so SHORT and CONDENSE that it does not throughly answer the **** question. You waited for several days so that they can answer your question. You got the email and it doesn't. I am serioussssssssssssss. HOw much are these people getting paid because they are so ignorant about their policies and cannot provide customer service. There is this one girl who I talked to, everytime I asked her something, she keep answering me with a question back.
For example, ( this is an actual conversation I had with her)
me: "so, if I withdraw right now without my application having enter the verification process yet, would i be consider a reapplicant next year even though schools have not yet received the application from AMCAS?
her: "hmm....yes sir, i suppose no???"
me: (annoy...) "so is it or is it not, do you know the exact answer?"
her: "hmm....hold on (gone for like 2 minutes later)"
her: "sir, no you would not be consider a reapplicant".
me: "so did you check with your supervisor or something? are u sure about it now?"
her: "uh...yes, wait i suppose, it makes sense right, no?"
me: (oh my...I was PULLING my hair out!!!!!!!!!!), "look, i don't mean to be rude but it doesn't seems like we are getting anywhere. I just wasted my long distance phone bill and i feel like i haven't got a straight answer, but i want to ask you something else. how about the refund, would i get it back and by what method?"
her: "i THINK you get it back to your credit card, NO?"
me: "so can i request it by check?"
her: "no, i think only credit card"
me: "are you sure?"
her: "hmm..i suppose, no? hold on ( a few minutes passed)
her : "ok, yeah it's credit sir"
me: "did u check with someone again?"
her: "hmm...yes, but it makes sense right. if u use the credit card, it would go back to your credit card, no?"
me: (WHAT THE ***k???????????? pulling my hair, jumping up and down) I came to the conclusion that I am no longer willing to waste a dime on speaking to her so i kindly said, "thanks for your help, goodbye".
I swear this is the conversation i had, not word for word, but pretty close to the real thing.
maybe you can answer this if any of you know it:
Q: my application is withdrawn without going through verification yet. schools have not yet receive application, am i consider a "REAPPLICANT" to these same schools for next year? Is there anyway we know this? would it be listed as reapplicant on next year AMCAS? If it is, that would suck because i didn't even submit or even attempt to create a file at any schools.
Thank you!!!!!