I've worked as a tech for CVS between 2 stores for the past two years.
My home store normally does about 200 scripts a day with 1 pharmacist working 14 ours and two techs with a 2-3 hour overlap. Weekends consist of 1 pharmacist and 1 tech. We usually die at 7-8 at night so although we usually have some in the queue, we can stop and breathe but that screws the morning tech because they're off by 5. I've learned to eat between all the bells (drive thru, pick-up and phone) and eating mainly consists of a liquid diet.
Now, the other store... At that store we do about 400-500 a day, and today we broke 500 and did 534. We have two pharmacists who overlap by 2 hours, and 3 techs or 2 techs and an intern. One does drop off/entering/drive thru, one on filling, and one on pickup/drive thru. Both of the pharmacists are past their 70's and sit in a chair at their computer and do nothing but verify and counsel. I probably counted 350 of the 534 scripts today because we were at 150 or so when i came in at 11. I had no break, and if I would have taken a break, or any one else, the store would implode. When we left tonight, there was about 60 scripts to be entered, 6 pages of queue, and we've had to clear the shelves nearest the bins to add more bins for prescriptions meet the volume required. Our dm budgets us only 140 hours for doing 3000+ a week... its rediculous. Here, although the pharmacists try to get us a break or something, its nearly impossible and our discript office has gotten so fed up with complaints, both directly from us and the ones that drift down of the ethics line, that we're all on probation under the excuse of "failing to perform to the minimum standards" which includes the Triple S and all that nonsense.
My point, yea the ethics line is there but it doesn't do anything.
And as to the break situation, or dm as said that we're never verbally refused a break so they can't be held resposible (although my dm has also made the comment that we dont work hard enough to deserve a break.)