G2211 add-on--when are you using it?

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jm192

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I just moved to primary care in November, so I'm still learning a lot of things on the go. The G2211 code was brought up recently by our organization. They sent us a tipsheet, but it's really vague.

When are you using it? How often or what % of chronic visits. Do you ever use it for acute visits?

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It should be used as an addon code when a single chronic condition that affects management of the patient, requiring patient continuity (ie don't use this if you don't have a long term relationship). According to the latest coding guide the AAPC journal Jan 2024 edition from the AAPC (coder organization), CMS expects it to be used 38% of your visits and up to 54% when physicians are used to using it. G2211 defined:

"Visit complexity inherent to evaluation and management associated with medical care services that serve as the continuing focal point for all needed health care services and/or with medical care services that are part of ongoing care related to a patient’s single, serious condition or a complex condition. (Add-on code, list separately in addition to office/outpatient evaluation and management visit, new or established)."

Cannot be used with modifier 25 FYI. Emphasis is on longitudinal relationship. Good youtube link/explanation:
 
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So to be clear, it should probably be used on every follow-up visit for patients who are yours for chronic conditions? So every diabetes, hypertension, etc, check-in and refill visit (so long as you aren't covering for someone else or working in an urgent care)?
 
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So to be clear, it should probably be used on every follow-up visit for patients who are yours for chronic conditions? So every diabetes, hypertension, etc, check-in and refill visit (so long as you aren't covering for someone else or working in an urgent care)?
Yes. Did some review of my own here to edumacate meself.

Also to my understanding, urgent type visits also apply. The only real sticky widget is the 25 modifier.

AAFP source

CMS newsroom (and some excerpts from the CMS manual): "Is not restricted to medical professionals based on specialties. Instead, it should be used by medical professionals, regardless of specialty, with O/O E/M visits of any level (other than those reported with the -25 modifier, see below) for care that serves as the continuing focal point for all needed health care services and/or with medical care services that are part of ongoing care related to a patient's single, serious condition or a complex condition.

Example 1: A patient has a primary care practitioner that is the continuing focal point for all health care services, and the patient sees this practitioner to be evaluated for sinus congestion. The inherent complexity that this code (G2211) captures is not in the clinical condition itself— sinus congestion —but rather the cognitive load of the continued responsibility of being the focal point for all needed services for this patient. There is previously unrecognized but important cognitive effort of utilizing the longitudinal relationship itself in the diagnosis and treatment plan and weighing the factors that affect a longitudinal doctor patient relationship. In this example, the primary care practitioner could recommend conservative treatment or prescription of antibiotics. If the practitioner recommends conservative treatment and no new prescriptions, some patients may think that the doctor is not taking the patient’s concerns seriously and it could erode the trust placed in that practitioner. In turn, an eroded primary care practitioner/ patient relationship may make it less likely that the patient would follow that practitioner’s advice on a needed vaccination at the next visit.
The primary care practitioner must decide—what course of action and choice of words in the visit itself, would lead to the best health outcome in this single visit, while simultaneously building up an effective, trusting longitudinal relationship with this patient for all their primary health care needs. Weighing these various factors, even for a seemingly simple condition like sinus congestion, makes the entire interaction inherently complex, and it is this complexity in the relationship between the doctor and patient that this code captures.

Example 2:
a patient with HIV has an office visit with their infectious disease physician, who is part of ongoing care. The patient with HIV admits to the infectious disease physician that there have been several missed doses of HIV medication in the last month. The infectious disease physician has to weigh their response during the visit —the intonation in their voice, the choice of words—to not only communicate clearly that it is important to not miss doses of HIV medication, but also to create a sense of safety for the patient in sharing information like this in the future. If the interaction goes poorly, it could erode the sense of trust built up over time, and the patient may be less likely to share their medication adherence shortcomings in the future. If the patient isn’t forthright about their medication adherence, it may lead to the infectious disease physician switching HIV medicines to another with greater side effects, even when there was no issue with the original medication. It is because the infectious disease physician is part of ongoing care, and has to weigh these types of factors, that the E/M visit becomes inherently more complex, and the practitioner bills this code (G2211). Even though the infectious disease doctor may not be the focal point for all services, such as in the previous example, HIV is a single, serious condition, and/or a complex condition, and so as long as the relationship between the infectious disease physician and patient is ongoing, this E/M visit could be billed with the add-on.

To reiterate, the most important information used to determine whether the add-on code could be billed is the relationship between the practitioner and the patient. If the practitioner is the focal point for all needed services, such as a primary care practitioner, the HCPCS G2211 add-on code could be billed. Or, if the practitioner is part of ongoing care for a single, serious and complex condition, e.g., sickle cell disease, then the add-on code could be billed. The add-on code captures the inherent complexity of the visit that is derived from the longitudinal nature of the practitioner and patient relationship.

CMS is also finalizing that the O/O E/M visit complexity add-on code G2211 would not be payable when the O/O E/M visit is reported with payment Modifier 25, given that separately identifiable visits occurring on the same day as minor procedures (such as zero-day global procedures) have resources that are sufficiently distinct from the costs associated with furnishing stand-alone office/outpatient E/M visits to warrant different payment.
 
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Yes. Did some review of my own here to edumacate meself.

Also to my understanding, urgent type visits also apply. The only real sticky widget is the 25 modifier.

AAFP source

CMS newsroom (and some excerpts from the CMS manual): "Is not restricted to medical professionals based on specialties. Instead, it should be used by medical professionals, regardless of specialty, with O/O E/M visits of any level (other than those reported with the -25 modifier, see below) for care that serves as the continuing focal point for all needed health care services and/or with medical care services that are part of ongoing care related to a patient's single, serious condition or a complex condition.

Example 1: A patient has a primary care practitioner that is the continuing focal point for all health care services, and the patient sees this practitioner to be evaluated for sinus congestion. The inherent complexity that this code (G2211) captures is not in the clinical condition itself— sinus congestion —but rather the cognitive load of the continued responsibility of being the focal point for all needed services for this patient. There is previously unrecognized but important cognitive effort of utilizing the longitudinal relationship itself in the diagnosis and treatment plan and weighing the factors that affect a longitudinal doctor patient relationship. In this example, the primary care practitioner could recommend conservative treatment or prescription of antibiotics. If the practitioner recommends conservative treatment and no new prescriptions, some patients may think that the doctor is not taking the patient’s concerns seriously and it could erode the trust placed in that practitioner. In turn, an eroded primary care practitioner/ patient relationship may make it less likely that the patient would follow that practitioner’s advice on a needed vaccination at the next visit.
The primary care practitioner must decide—what course of action and choice of words in the visit itself, would lead to the best health outcome in this single visit, while simultaneously building up an effective, trusting longitudinal relationship with this patient for all their primary health care needs. Weighing these various factors, even for a seemingly simple condition like sinus congestion, makes the entire interaction inherently complex, and it is this complexity in the relationship between the doctor and patient that this code captures.

Example 2:
a patient with HIV has an office visit with their infectious disease physician, who is part of ongoing care. The patient with HIV admits to the infectious disease physician that there have been several missed doses of HIV medication in the last month. The infectious disease physician has to weigh their response during the visit —the intonation in their voice, the choice of words—to not only communicate clearly that it is important to not miss doses of HIV medication, but also to create a sense of safety for the patient in sharing information like this in the future. If the interaction goes poorly, it could erode the sense of trust built up over time, and the patient may be less likely to share their medication adherence shortcomings in the future. If the patient isn’t forthright about their medication adherence, it may lead to the infectious disease physician switching HIV medicines to another with greater side effects, even when there was no issue with the original medication. It is because the infectious disease physician is part of ongoing care, and has to weigh these types of factors, that the E/M visit becomes inherently more complex, and the practitioner bills this code (G2211). Even though the infectious disease doctor may not be the focal point for all services, such as in the previous example, HIV is a single, serious condition, and/or a complex condition, and so as long as the relationship between the infectious disease physician and patient is ongoing, this E/M visit could be billed with the add-on.

To reiterate, the most important information used to determine whether the add-on code could be billed is the relationship between the practitioner and the patient. If the practitioner is the focal point for all needed services, such as a primary care practitioner, the HCPCS G2211 add-on code could be billed. Or, if the practitioner is part of ongoing care for a single, serious and complex condition, e.g., sickle cell disease, then the add-on code could be billed. The add-on code captures the inherent complexity of the visit that is derived from the longitudinal nature of the practitioner and patient relationship.

CMS is also finalizing that the O/O E/M visit complexity add-on code G2211 would not be payable when the O/O E/M visit is reported with payment Modifier 25, given that separately identifiable visits occurring on the same day as minor procedures (such as zero-day global procedures) have resources that are sufficiently distinct from the costs associated with furnishing stand-alone office/outpatient E/M visits to warrant different payment.
well, dang. This code sounds very applicable to much more than 50% of my encounters, more like 90% or more, even as a psychiatrist. I've got to say, I really do appreciate some of the meaning behind the complexity of this code.
 
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Yes. Did some review of my own here to edumacate meself.

Also to my understanding, urgent type visits also apply. The only real sticky widget is the 25 modifier.

AAFP source

CMS newsroom (and some excerpts from the CMS manual): "Is not restricted to medical professionals based on specialties. Instead, it should be used by medical professionals, regardless of specialty, with O/O E/M visits of any level (other than those reported with the -25 modifier, see below) for care that serves as the continuing focal point for all needed health care services and/or with medical care services that are part of ongoing care related to a patient's single, serious condition or a complex condition.

Example 1: A patient has a primary care practitioner that is the continuing focal point for all health care services, and the patient sees this practitioner to be evaluated for sinus congestion. The inherent complexity that this code (G2211) captures is not in the clinical condition itself— sinus congestion —but rather the cognitive load of the continued responsibility of being the focal point for all needed services for this patient. There is previously unrecognized but important cognitive effort of utilizing the longitudinal relationship itself in the diagnosis and treatment plan and weighing the factors that affect a longitudinal doctor patient relationship. In this example, the primary care practitioner could recommend conservative treatment or prescription of antibiotics. If the practitioner recommends conservative treatment and no new prescriptions, some patients may think that the doctor is not taking the patient’s concerns seriously and it could erode the trust placed in that practitioner. In turn, an eroded primary care practitioner/ patient relationship may make it less likely that the patient would follow that practitioner’s advice on a needed vaccination at the next visit.
The primary care practitioner must decide—what course of action and choice of words in the visit itself, would lead to the best health outcome in this single visit, while simultaneously building up an effective, trusting longitudinal relationship with this patient for all their primary health care needs. Weighing these various factors, even for a seemingly simple condition like sinus congestion, makes the entire interaction inherently complex, and it is this complexity in the relationship between the doctor and patient that this code captures.

Example 2:
a patient with HIV has an office visit with their infectious disease physician, who is part of ongoing care. The patient with HIV admits to the infectious disease physician that there have been several missed doses of HIV medication in the last month. The infectious disease physician has to weigh their response during the visit —the intonation in their voice, the choice of words—to not only communicate clearly that it is important to not miss doses of HIV medication, but also to create a sense of safety for the patient in sharing information like this in the future. If the interaction goes poorly, it could erode the sense of trust built up over time, and the patient may be less likely to share their medication adherence shortcomings in the future. If the patient isn’t forthright about their medication adherence, it may lead to the infectious disease physician switching HIV medicines to another with greater side effects, even when there was no issue with the original medication. It is because the infectious disease physician is part of ongoing care, and has to weigh these types of factors, that the E/M visit becomes inherently more complex, and the practitioner bills this code (G2211). Even though the infectious disease doctor may not be the focal point for all services, such as in the previous example, HIV is a single, serious condition, and/or a complex condition, and so as long as the relationship between the infectious disease physician and patient is ongoing, this E/M visit could be billed with the add-on.

To reiterate, the most important information used to determine whether the add-on code could be billed is the relationship between the practitioner and the patient. If the practitioner is the focal point for all needed services, such as a primary care practitioner, the HCPCS G2211 add-on code could be billed. Or, if the practitioner is part of ongoing care for a single, serious and complex condition, e.g., sickle cell disease, then the add-on code could be billed. The add-on code captures the inherent complexity of the visit that is derived from the longitudinal nature of the practitioner and patient relationship.

CMS is also finalizing that the O/O E/M visit complexity add-on code G2211 would not be payable when the O/O E/M visit is reported with payment Modifier 25, given that separately identifiable visits occurring on the same day as minor procedures (such as zero-day global procedures) have resources that are sufficiently distinct from the costs associated with furnishing stand-alone office/outpatient E/M visits to warrant different payment.
Thank you for the thoughtful reply. That really helps.

Are the examples out of the CMS manual? Is there a link to access that? We have a Primary Care meeting tonight to discuss this and if we're able to do it for acute visits for sinus congestion and such--I want the others to be aware.

Edit: I googled the exact wording of the example and found it.

Thanks again for bringing these to us!
 
Interestingly, I discussed this code with colleages from different clinics. Some are even billing G2211 when they use the 25 modifier for split billing, but still not when 25 modifier is for a procedure.
 
Interestingly, I discussed this code with colleages from different clinics. Some are even billing G2211 when they use the 25 modifier for split billing, but still not when 25 modifier is for a procedure.
I'm pretty sure this still doesn't work. You can't bill it with a modifier 25 regardless of what the add on is.


Next question: CMS says clinicians cannot bill G2211 alongside modifier 25. What does that mean?

Meredith: Modifier 25 is what a physician claims when performing a procedure or providing some other service (such as the Medicare annual wellness visit) on the same day as an office/outpatient evaluation and management visit. We asked CMS to create an exception for annual wellness visits that would allow clinicians to use both G2211 and modifier 25. This guidance is not reflected in the final rule, but we will continue to make our case.
 
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