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Well I guess I am in the minority but I think that it was inappropriate for you to use your phone during volunteering hours. You aren't there to sit on your phone. There is ALWAYS something for a volunteer to do. I work in a hospital and we don't always have the time to ask volunteers to do a specific task. But we really appreciate the proactive ones that figure out what needs to be done on their own. With that said, I think it was a little extreme for her to make you leave (unless there was a no phone rule). She should have just asked you to put it away and give you something to do.
Yeahno. Simply not true. I know from working in the hospital that there seems to be a lot of stuff that volunteers can do, but as you have stated, no one tells volunteers to do these things. Also, it seems a littleWell I guess I am in the minority but I think that it was inappropriate for you to use your phone during volunteering hours. You aren't there to sit on your phone. There is ALWAYS something for a volunteer to do. I work in a hospital and we don't always have the time to ask volunteers to do a specific task. But we really appreciate the proactive ones that figure out what needs to be done on their own. With that said, I think it was a little extreme for her to make you leave (unless there was a no phone rule). She should have just asked you to put it away and give you something to do.
Were you previously told by your supervisor or someone not to use your phone?
If yes = not sure what to say, you broke the rules...
If no = explain to the nurse you didn't realize phones were prohibited and apologize politely.
Even if the nurse isn't your boss they really aren't worth arguing with. Sure, you could pull the "you're not my supervisor" card and hope for the best, but if word gets around that you're acting like that a lot of people won't take kindly to it. Remember, these people could be writing you rec letters one day.
Sucking up to people you shouldn't have to suck up to goes a long way in medicine, everyone wants to be treated like equals even when there's a clear hierarchy.
Nurses look for every single opportunity to be a superior, they take orders all day long from physicians. A volunteer on a phone is like taking candy from a baby for them. Brush it off.
We have this charge nurse in the ED I work at that's a total douche to every new employee. He's hated by many and has lots of arbitrary rules when he's on shift, one being that you aren't allowed to eat inside the ED. I remember, as a volunteer, he once chewed me out for "being in the way" with my linen cart in the ED. Embarrassing moment for me, namely because I'm a very conscious person about what's going on around me. He was just looking for something to do, and I happened to be there to pick on. There was no reason that my cart could not have been where it was at that time (wasn't in the way), but in his words, "well a gurney could come flying through here at any moment." Whatever, I can clearly tell he's got nothing better to do.
Flash forward a year or so, now I'm a scribe. On shift, one of the attendings bought me food and we had lunch together inside the ED. I gave that charge nurse the coldest stare I could when he walked by me as I scarfed down my sandwich. He knew one of the only people he could not talk down to was the attending I was on shift with at that time. Damn that was a sweet feeling.
OP, I hope that you too will have your sweet justice at some point. It's one thing for someone to tell you to get off your phone because there's something to do, it's another thing to do it just to be a nuisance. Brush it off and just perform all of your duties to the best of your ability. If you have time to use your phone while being the best possible volunteer, then do it. As long as it's permissible by your volunteer coordinator, you're fine.
First, when you use the word, nurses, you need to say some nurses. Trust me, you will learn, many of us aren't like that.
Second, the not eating in clinical areas is a Joint Commission thing, not a nurse thing....although, in reality, many people blow the rule off after JCAHO has come through and submitted for continued accreditation.
Still, I've seen some ID people get pizzy about it too. So, that can vary. If inspection is imminent, it doesn't matter if the doc is an attending or not, nurses, admins, etc are gonna say something--b/c THEY KNOW JCAHO inspection is imminent. It is also about re-setting the standard for others upon time of inspection. If Jane the nurse sees Billy the doc eating where he shouldn't, Nurse Jane may follow Dr. Billy's cue, and then JCAHO "preparedness" is undermined.
The reality is that eating is not supposed to be done in clinical areas, period; but the other reality is that of having to keep working while trying not to pass out from low blood sugar. The former gets ignored d/t the practical matter of keeping the staff from passing out on the floor. I know about this, b/c I almost hit the floor while pregnant--didn't eat enough--had growing life inside me--too busy to stop and eat--glucose hit 38--I got dizzy and couldn't understand what people were saying to me anymore--don't know how I made it to the break room w/o passing out completely--someone got me candy and juice--another nurse checked my glucose, and then people began telling me how stupid I was for not eating enough, especially whilst pregnant! I was the supervising nurse as well. Felt like an idiot. You can run yourself down in the clinical areas. And if that doesn't happen, well, if people don't get to eat at least something, they get cranky as all hell.
So in the everyday reality, even though we shouldn't, out of necessity, we may bend the rules in order to function. Some rules and reality do not always work perfectly in all situations.
Bottom line, don't assume that all nurses are dbs. Many of us probably have issues w/ some of the people you have noted as dbs. OTOH, sometimes people have their reasons for running a tight ship. Sometimes its control, or OCD, or a fight with a SO, and other times there is a legitimate reason for it. So, it's best to know which is which before going into hate-mode.
whatever happened to doing your job and not being on your phone? when I'm at work, volunteering, at school, my phone goes in my bag and I only check it on breaks. you are volunteering because you want it to look good for med school. why waste your time volunteering when you won't even be able to get a reference because you were messing around on your phone?
come back to this hospital in 10 years as an MD and tell that nurse to leave when you see her with her phone
Just curious, what tasks can an ER volunteer that's been there for a few weeks do without being asked? Besides maybe go engage with patients. I mean legally, it's not like a volunteer can just hop in the loop and start doing stuff. Unless they're given tasks or areas to help, what can they just randomly start doing on their own without being given permission? If I'm wrong, please correct me! I'm actually curious as to how an ER volunteer could be proactive and actually helpful to the team
YOU NOT MY DAD!Um...was this nurse your boss?
Because if not, I'm pretty sure the correct response is:
Just curious, what tasks can an ER volunteer that's been there for a few weeks do without being asked? Besides maybe go engage with patients. I mean legally, it's not like a volunteer can just hop in the loop and start doing stuff. Unless they're given tasks or areas to help, what can they just randomly start doing on their own without being given permission? If I'm wrong, please correct me! I'm actually curious as to how an ER volunteer could be proactive and actually helpful to the team
Yeahno. Simply not true. I know from working in the hospital that there seems to be a lot of stuff that volunteers can do, but as you have stated, no one tells volunteers to do these things. Also, it seems a little
d**kish to ask volunteers to do certain things that also happen to be a part of my job.
So a lot of volunteers are left in the ER twiddling their thumbs, looking for cabinets to restock, and eyeing the clock until it's time to round on patients again. I for one completely
understand OP for wanting to use her phone. Just learn to have better discretion around certain personalities.... there's a lot of it in the hospital.
That depends on the hospital. Here, volunteers are explicitly proscribed from doing certain things and are very limited in what they can do. Furthermore, I'm not a volunteerIt's not dickish. They are there to help when they can. What is the point of volunteering if you can sit at home and twiddle your thumbs and play with your phone?
By the way, as a physician you need to be able to delegate in order to take care of patients efficiently.
Our ER volunteers do almost all of our stocking, clean beds/rooms between patients, transport things between departments, etc. It is extremely helpful.. I am an ER technician and I couldn't survive without the volunteers on some days.
You must reflect on the possibility that there is a generational schism in regards to phone attachment. I happen to be one of the worst in terms of constantly checking my phone but you need to be aware that many, especially Baby Boomers and even Gen Xers see that as rude. There's nothing worse than trying to give a lecture or otherwise engage people and see 3/4th of them looking down at their phone. Unless you're a trauma surgeon on call, there's probably very little role for that.
However I frequently note that younger students don't recognize how it looks to others. I'll be honest that while I think that nurse was unnecessarily punitive I her actions toward you, it's pretty telling when someone who is there to do a job reaches for their phone instead of finding things to do. What did volunteers do 20 years ago before everyone had cell phones (let alone smart phones)? They found things to do.
I have to wonder how it all affects patience and attention span. I feel like I can't sit through a red light without checking my phone.You can actually see this on buses where I live. The "older" people are reading books and newspapers and not looking at a phone or some type of electronics while riding. The younger generation crowds are completely absorbed with their phones. A college student was trying to ask the driver for directions while talking on her smartphone. The student was getting all confused and taking up everyone's time. The driver got pissed and said, "Be more alert and get those things out of your ear." That was neat to hear.
I love how she used HER phone to take a picture of you on YOUR phone to send to the supervisor's PHONE. What a twist....I'm pretty sure she took a picture of me sent it to the volunteer coordinator so I guess that does make her my boss now...oh well
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Did you lose the job? You could always say you were looking up a disease or a drug that you never heard of. I've honestly done that on downtime during volunteering or rotations out of curiosity.
Yeah I meant to say the position,...it's good the supervisor didn't come down hard on you. If she gave you a warning though, bring homework. Or get her verbal permission to look up interesting diseases or drugs on your phone if you don't have access to a computer
Is this an institutional action that needs to be reported on your application?
I have to wonder how it all affects patience and attention span. I feel like I can't sit through a red light without checking my phone.
Clearly I have more reason to have my phone with me at all times and to check it frequently for missed calls, emails, and text then does a medical student or hospital volunteer.I think it is different for professional people though. In your case, you might be getting emergency calls and calls from other doctors.
I was in a similar situation to OP today. I'm a volunteer in the ED, and today on my sign-in sheet, there was a note from my volunteer coordinator saying that one of the nurses complained about me using my laptop in the ED. Volunteers have a little desk we sit at, and since I'm mostly just waiting for beds to clear out before I clean them, I brought my laptop the past few weeks to work on my med school application during the down time. I don't really blame the nurse for complaining about my laptop usage, but now I'm stuck in the ED twiddling my thumb 80% of the time. My ED volunteer routine: sign in, restock linens/some other supplies, restock blanket warmer, run a lab here and there, clean a bed here and there, grab ice or water or a meal whenever a patient requests it. The rest of my time, I just spend staring at the monitor with the list of patients, waiting for it to change to Discharged so I can clean it. I hate small talk, and I feel like I'm disrupting if I ask questions to nurses, so not sure what else I could be doing.
There's always this nurse that comes up with really tedious things for me to do though, like checking expiration dates on culture swabs, or moving stuff from one drawer to the next. Hopefully she's there the next time I'm there so I actually have something to do.
Currently using my phone in downtime
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See my reply above where it talks about asking. Seriously. Cuz if things are really slow, and you have done all that you can do at the moment, I would find that studying or doing something productive like that is reasonable--just so long as when we get slammed, you are there. And nurses texting is a gianormous pain in the butt at times IMHO. If they are that engrossed, heck, they might as well be sleeping, b/c in my view, it's more productive. Of course that's a major sin for nurses--no sleeping on the job--not even during their breaks, which totally makes sense. But at least if you are sleeping you are repairing.I would try and bring a book...but I'm afraid I would get scolded for that as well...I guess I'll just watch the paint dry in my downtime or be more proactive in asking them if they need help...
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