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There is a weird primary care consultation system setup where I'm at, and pretty much nobody actually knows how to code for what we do. Any feedback on what, if anything, I can code this under is much appreciated.
Essentially, a patient sees their PCP and there is some type of psychiatric concern. Usually, this is a positive result on PHQ-9 and PCL measures and some endorsement of related symptoms. The PCP then submits a, "referral" to this consultation program, almost always without any actual consultation question with it. A nurse case manager then picks it up and calls the patient to collect additional information and provide some education on resources. An encounter is created in the EMR by the NCM containing the information gathered. The NCM then calls me and, "staffs" the case over the phone (basically repeats what is written in the encounter). I utilize that information along with a review of records and provide recommendations to the PCP by documenting my portion of the encounter in the EMR. (as an aside, my reccs typically are things such as, "evaluate further", "clarify purpose of consultation", or outright reject the, "referral") The reccs are then either seen by the PCP when the patient is seen again or relayed to them by the NCM.
So, nobody knows how to code this. It appears the closest match is the 99446/7/8 codes, but from what I have read this applies only in the case of direct communication with the PCP? Since there is an intermediate person -- the NCM -- this can't be used?
My thoughts on the actual program would be a completely different topic.
Essentially, a patient sees their PCP and there is some type of psychiatric concern. Usually, this is a positive result on PHQ-9 and PCL measures and some endorsement of related symptoms. The PCP then submits a, "referral" to this consultation program, almost always without any actual consultation question with it. A nurse case manager then picks it up and calls the patient to collect additional information and provide some education on resources. An encounter is created in the EMR by the NCM containing the information gathered. The NCM then calls me and, "staffs" the case over the phone (basically repeats what is written in the encounter). I utilize that information along with a review of records and provide recommendations to the PCP by documenting my portion of the encounter in the EMR. (as an aside, my reccs typically are things such as, "evaluate further", "clarify purpose of consultation", or outright reject the, "referral") The reccs are then either seen by the PCP when the patient is seen again or relayed to them by the NCM.
So, nobody knows how to code this. It appears the closest match is the 99446/7/8 codes, but from what I have read this applies only in the case of direct communication with the PCP? Since there is an intermediate person -- the NCM -- this can't be used?
My thoughts on the actual program would be a completely different topic.