Is there a formal process to accept offers during scramble?

[CSGO_Coke_Zero]

Hi I'm posting for my friend. She scrambled for an AOA residency position. A program she interviewed with sent her an email "Confirm address. Sending contract." Nothing more, nothing less. She replied to the email but there was no response. Is the offer posted somewhere that she must login to accept? When/How will she get a contract?

Note: She did not register for NMS match. Only NRMP

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[gutonc]

Your "friend" needs to call the program.

And to stop cross-posting.