I found this document at medical school. It came from a professor and was intended for 3rd year medical students on their clerkships but I think it is applicable to OMS externs and 1st years as well.
Every residency director wants someone competent & dependable, reliable, responsible, mature, punctual, etc. GOOD WORKER.
"Hard work makes up for lack of knowledge"
1. be early
a. ≥ 2 alarm clocks. ≥ 1 that doesn't run off wall-current (in case power outage).
b. NEVER be late. They'll NEVER FORGET.
c. Do NOT make an excuse.
2. be happy
a. "Act like you really want to be there!"
b. You can have a sense of humor, but do NOT BE FAMILIAR with attending & residents. PROFESSIONAL. No "pet names," etc.
c. Be respectful to everyone at all times (pts, pts' fam, attending, residents, nurses, other staff, etc.)
d. Make them believe this specialty is what you want!
e. Be aware of NON-VERBALS.
f. Acknowledge that this opportunity is a PRIVILEGE.
3. work hard & do more
a. ALWAYS ask if there is something more to do. Help fellow students, etc. Otherwise, you'll get a C.
b. NEVER LEAVE without telling resident. ASK if there is anything else you can do.
c. BE ORGANIZED. Liaison between services, get labs, etc.
d. NEVER say NO.
e. Do NOT do anything to suggest LAZINESS. Show motivation, interest, initiative, independent functioning. Seeks out pt encounters.
f. Be a TEAMPLAYER.
g. BE SURE. If you're not sure, ASK FOR HELP. No fibs!
h. KNOW THE DISEASE PROCESSES for all your patients. LOOK EVERYTHING UP! Print interesting articles for Pub-Med. You need to know more about the pts than your attending!
i. SELF-DIRECTED LEARNING.
4. never complain
a. No matter where you are, SOMEONE can always HEAR YOU. They will TELL ON YOU.
b. Do NOT do anything to suggest a sense of ENTITLEMENT.
c. Do NOT take things PERSONALLY. Do NOT pout. Do NOT hold a grudge.
d. Do NOT CRY!!!! Have thick skin. People will yell at you/take their bad day out on you.