- Joined
- Jun 22, 2008
- Messages
- 80
- Reaction score
- 5
Just ponied up for a 3-year subscription to Up-do-Date. $1199. for online access. Filled out my membership online, provided credit card details, got sent my password, all-done. Then, 3 days later - got a $15 bill in the mail from them for a "processing fee".
I called, and they justified it because they say it covers the cost of someone inputing my details into the system. Never mind I entered everything on their web site myself. Didn't even offer to waive the charge which is fine, I didn't care so much about the $15, I was now clearly arguing on that big time waster known as "principle".
What a bunch of cheap asshats. I'm cancelling on principle. I'll just use the hospital's subscription and print/e-mail articles to myself, and use e-medicine if I have to at home.
I called, and they justified it because they say it covers the cost of someone inputing my details into the system. Never mind I entered everything on their web site myself. Didn't even offer to waive the charge which is fine, I didn't care so much about the $15, I was now clearly arguing on that big time waster known as "principle".
What a bunch of cheap asshats. I'm cancelling on principle. I'll just use the hospital's subscription and print/e-mail articles to myself, and use e-medicine if I have to at home.
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