In response to both of your questions, I have just listed both my work experience with the years of employment. I have done the same for my volunteer positions. I have not given any contact info. since they had not asked for it.I have a ? regarding the work experience section. I was wondering how you responded to the 'level of responsibility' portion. I don't know if they are simply looking for your title (i.e. assistant,senior ect.) or if they want a brief description of your responsibilites. good luck