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- Sep 28, 2017
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I'm wondering how some of you handle requests from outpatients for general medical (non-psychiatric) needs. I am a person who usually tries to be as helpful as I can for my patients, but in situations like this I will typically defer to whomever I think the most appropriate provider is.
For example, I have been treating an adolescent for autism, anxiety, and ADHD. His mother called the office wanting a prescription for ibuprofen 800 mg, or a note she could give the school which would allow him to take the ibuprofen she's been giving him, for his migraines. I suppose the mother requested this of me because I'm the physician this patient probably sees most often, and maybe it's been a while since his last PCP visit. Would it be a huge deal if I ordered the prescription or wrote the letter? Probably not, but given that I had never worked up his headaches nor offered any treatment for them, and because migraines are not a psychiatric problem, I recommended that she contact the PCP instead.
While I do consider this the most appropriate course of action, I find myself wondering if I should have just taken care of the simple request, or if my instruction to call the PCP might be perceived as laziness or an unwillingness to help. However, from a risk management perspective, I think that it would be unwise to officially recommend treatment for a problem I have not evaluated, and which is outside of my specialty. Do any of you get similar requests? If so, how do you address them?
For example, I have been treating an adolescent for autism, anxiety, and ADHD. His mother called the office wanting a prescription for ibuprofen 800 mg, or a note she could give the school which would allow him to take the ibuprofen she's been giving him, for his migraines. I suppose the mother requested this of me because I'm the physician this patient probably sees most often, and maybe it's been a while since his last PCP visit. Would it be a huge deal if I ordered the prescription or wrote the letter? Probably not, but given that I had never worked up his headaches nor offered any treatment for them, and because migraines are not a psychiatric problem, I recommended that she contact the PCP instead.
While I do consider this the most appropriate course of action, I find myself wondering if I should have just taken care of the simple request, or if my instruction to call the PCP might be perceived as laziness or an unwillingness to help. However, from a risk management perspective, I think that it would be unwise to officially recommend treatment for a problem I have not evaluated, and which is outside of my specialty. Do any of you get similar requests? If so, how do you address them?