Technology AT&T To End Unlimited Use Mobile Data Plan (iPhone & iPad Users Included)

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http://www.reuters.com/article/idUSTRE6513H120100602

AT&T To End Unlimited Use Mobile Data Plan
Sinead Carew - Wed Jun 2, 2010

AT&T Inc will stop offering an unlimited pricing plan for new subscribers to its mobile data services, in a move it says will cut prices for as many as 98 percent of its customers.

The exclusive U.S. provider for Apple Inc's iPhone said the new metered pricing, which takes effect June 7, means the more customers use their phones for web surfing the more they will have to pay.

While pricing for most data users will be $5 to $15 less than the current $30-a-month plan for unlimited usage, prices for AT&T's heaviest will be at least $5 a month higher.

Analysts said the move would likely push bigger rival Verizon Wireless, a venture of Verizon Communications and Vodafone Group Plc, to follow suit shortly. Verizon Wireless declined to comment.

Bernstein analyst Craig Moffett said the lower fees for light users was an important step "for public relations" but he noted that this would not help the heaviest users.

"The low end price reduction for light users will reduce - but not eliminate - the inevitable firestorm of criticism from heavy users, who are certain to be the most vocal commentators," Moffett said.

While some web commentators complained loudly about the new pricing, AT&T's mobile chief Ralph de la Vega told Reuters, "It's important we give customers the choice. There are some not signing up for smartphone data plans because they're too expensive," he said.

De la Vega said the new plans would have little impact on its average monthly revenue per user (ARPU), an important measurement for wireless operators.

Current customers can continue to use the company's $29.99-a-month unlimited data plan, but new customers will be shunted to the new plan.

The new plans will start at $15 a month for downloads of 200 megabytes of data. That equals about 400 web pages, 1,000 e-mails with no attachments, posting 50 photos online or 20 minutes of video, according to AT&T.

But if users exceed the 200 megabytes usage they will automatically be charged another $15 for another 200 megabytes. The company said 65 percent of its users use less than 200 megabytes of data per month.

The next tier costs $25 for 2 gigabytes of data, which is ten times more downloads than the 200 megabytes plan. AT&T said 98 percent of its customers use less than 2 gigabytes of data today.

The $25-a-month customers will be charged another $10 for each extra gigabyte of data they download per month.

If the result is fewer downloads from very heavy users, the new pricing plan could potentially also ease capacity constraints that have caused network problems for the company in high usage areas such as New York.

But de la Vega said the new pricing would not change AT&T's efforts to improve its network capacity.

Only a month after its launch the new pricing plans will also impact buyers of Apple's iPad, for which AT&T is also the only U.S. service.

Users of iPad will now be offered $25-a-month plans for 2 gigabytes of data, replacing the current $29.99 unlimited plan for these customers.

AT&T shares were up 18 cents to $24.51 in morning trade on New York Stock Exchange.
 
I just heard about this as well. It doesn't look like a favorable plan to me, though I don't really know how much data I use in my iPhone per day. I do use it to browse a lot though. Maybe it is time to switch to verizon.
 
I just heard about this as well. It doesn't look like a favorable plan to me, though I don't really know how much data I use in my iPhone per day. I do use it to browse a lot though. Maybe it is time to switch to verizon.
Go online check your usage on your device and see how much data you have been using over the past few months. Report back please

I know the 2GB data plan will save me 5/month and I won't exceed that amount of data in a month so it looks like a good deal for me.

http://www.macobserver.com/tmo/article/checking_your_att_data_usage/
 
Go online check your usage on your device and see how much data you have been using over the past few months. Report back please

I know the 2GB data plan will save me 5/month and I won't exceed that amount of data in a month so it looks like a good deal for me.

http://www.macobserver.com/tmo/article/checking_your_att_data_usage/


How is this a good deal? Putting a low ceiling on data usage and only reducing the monthly fee by $5? You're willing to save $60 per year and agree to such limitations?

I can't understand why if you go over the plan its $15 for 0.2 gigs vs $10 for 1 extra gig. How can you justify this? Just trying to punish your customers for saving money?

Either ATT is going to come out with someone huge (new iphone or something) that will make people put up with this crap or they're digging themselves into a hole (especially if verizon gets ahold of an iphone soon)
 
Anyone who uses over 500MB must never be around wifi. Personally I'll be saving myself $15 a month. Though at least a few months I'll have to bump up to the $25 plan midmonth because I'm occasionally over 200MB.

I look at this as an improvement. Cap the heavy users and 3G service will improve (especially in high traffic areas). They are trying to be competitive in the market. Now they can say the cheapest plan will be $59.99 for 450 minutes, 200 texts, and 200MB. That's a really good plan. For students with 15% discounts that is $53.99 plus taxes and fees. I avoid texts by using AIM.
 
I look at it this way, you use more you pay more. In the year that I've had my 3GS I've sent 496 and received 3.2GB. Typical users won't even get close to the 2GB limit per month, for those who are heavy users you have to pay more to get more bandwidth which is reasonable. Why should I pay the same price as someone who uses 10X more than I do.

I'll admit I was a little upset at the announcement this morning but then I looked at my data usage and I saw that I used at most 700Mb in one month over the last 6 months and I was less upset.

By changing the rate for customers to reflect actual usage is good. I don't want to pay more than I have to in order to subsidize the next guys usage because he uses more than me, why should I? This is also tied to the tethering option that is coming with the iPhone OS 4.0. Granting unlimited data to those who tether will bring down the network. AT&T has more data usage than any other cell phone provider and they have to protect that network for all users rather than cater to those who cry the most about losing their unlimited data option. Also note that other networks who say they have an unlimited data plan really mean that their data plan caps at 5GB.
 
wait will this affect existing users with unlimited data? what about blackberry users?!?
 
wait will this affect existing users with unlimited data? what about blackberry users?!?

Existing users are supposed to be grandfathered in, and should be able to renew their unlimited plans so long as they don't change to one of these plans voluntarily. So no need to panic yet.

I might switch. I'd save $5 a month.
 
If you have unlimited data now you can keep unlimited data, even when upgrading to a new device but you better hurry it starts this monday.

Blackberry users I'm not sure what data plans they were offering so I can't tell you
 
Yeah, actually I checked my data usage. The most I ever used in a month was about 400 megabytes. The ohter times, I use about 200-300 megabytes, so I am tempted to save the 5 dollars a month. Any chance they'll do some type of family data plan?
 
I look at it this way, you use more you pay more. In the year that I've had my 3GS I've sent 496 and received 3.2GB. Typical users won't even get close to the 2GB limit per month, for those who are heavy users you have to pay more to get more bandwidth which is reasonable. Why should I pay the same price as someone who uses 10X more than I do.

I'll admit I was a little upset at the announcement this morning but then I looked at my data usage and I saw that I used at most 700Mb in one month over the last 6 months and I was less upset.

This line of reasoning sounds reasonable initially, but I thought about it more and it is just AT&T's scheming to find some way to fix their problem.

Comparably, cell phone data is similar to Internet, Cable TV or Sirius Satellite Radio. None of those charge by amount you use. Internet does charge by speed and Sirius does charge by how "premium" of stations you want (I think) and so does Cable TV. When someone buys service for Cable TV and watches only about 2 hours a day to catch news, does that person complain that another person who buys the same package and watches 6 hours a day, but also pays only the same price? Essentially all those services I listed charges more for something better, not just because you use it more. If I had to pay more to get faster data on my cell phone then I'd understand. But to (by comparison) cap how much TV I can watch is poor.

Basically AT&T is swamped and their network can't handle all the people using data. So this is their best way to "fix" the problem without actually fixing the root of the problem. It'll cost them money to actually increase their bandwidth so they'll just cap all of you so they don't have to do the work.

And they will probably get away with it too because as you may have noticed from people's comment, the majority of people don't go over the cap very often. But just know your flexibility is being sold off (in a very convincing and sweet manner, might I add) because AT&T doesn't want to actually deal with the problem.
 
This line of reasoning sounds reasonable initially, but I thought about it more and it is just AT&T's scheming to find some way to fix their problem.

Comparably, cell phone data is similar to Internet, Cable TV or Sirius Satellite Radio. None of those charge by amount you use. Internet does charge by speed and Sirius does charge by how "premium" of stations you want (I think) and so does Cable TV. When someone buys service for Cable TV and watches only about 2 hours a day to catch news, does that person complain that another person who buys the same package and watches 6 hours a day, but also pays only the same price? Essentially all those services I listed charges more for something better, not just because you use it more. If I had to pay more to get faster data on my cell phone then I'd understand. But to (by comparison) cap how much TV I can watch is poor.

Basically AT&T is swamped and their network can't handle all the people using data. So this is their best way to "fix" the problem without actually fixing the root of the problem. It'll cost them money to actually increase their bandwidth so they'll just cap all of you so they don't have to do the work.

And they will probably get away with it too because as you may have noticed from people's comment, the majority of people don't go over the cap very often. But just know your flexibility is being sold off (in a very convincing and sweet manner, might I add) because AT&T doesn't want to actually deal with the problem.

It's easy to sit on the sidelines and assume a company isn't doing anything to fix the problem but I have no doubt that AT&T is expanding their network to improve it. It takes time to expand a network, you need to find the right locations to put the new towers in, sign leases or buy the property, get permits from the government, install the hardware, etc, etc , etc. All the other cell phone companies have caps on their data plans, even if they say its unlimited, it's really not.

Jon Gruber has a great article on the whole new data plan outlining the good vs bad. I agree that paying an extra 20/month for tethering without getting an increase in the available data is crap
 
Wow, so not only do you have to pay $25 for 2GB of usage, you have to pay an additional $20 per month to enable tethering on your phone. The kicker? The data that you use through tethering comes out of your 2GB monthly allowance.

In other words, you have to pay an additional fee to use the data you already paid for. Bravo ATT!
 
what is tethering?

It is a way to use the net by essentially making your phone a modem. For example, I connect my phone to my laptop and then access the net on my laptop through my phone.
 
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