Audiology Technical Support

[MCL Audie]

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Does anyone have experience working as a Audiologist working as a technical support representative for a hearing aid company?
What was your experience like?

What is the average salary for this type of position for someone with an AuD and several years experience?

 

[0U1988]

Does anyone have experience working as a Audiologist working as a technical support representative for a hearing aid company?
What was your experience like?

What is the average salary for this type of position for someone with an AuD and several years experience?

Posted by AuDtruth:
When I worked in house 75% of my day was technical support over the phone, 25% was production/audiology related (answering production questions about customer requests, helping customer service with training, testing new products, seeing patients in house that had fit problems) A couple of times a month I would go out with a non-audiologist rep to train customers on software. Twice a year I would give presentations at regional seminars (10-35 people). Of all the audiology jobs I have had it was the most interesting and varied. The negatives for me were that I hated giving seminars, got bored answering the same questions over the phone every day and was annoyed at the incompetence of many of the HIS that I had to deal with and entertain at conferences etc. (but all jobs have negatives).

In terms of salaries an educated guess today would be in house (55-75K) trainer (70-90K+) slaes rep (70K to unlimited). Ten years ago I made about 65K but was offered 50K, but negotiated the 65K).

 

[MCL Audie]

Thank you so much for your reply!
How did you renegotiate the salary??