axium and virtual private networks

[jmjfb23]

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For those at dental schools using axium (or other electric charts systems) for the electronic patient charts, can you access patient charts using your computer at home to view patient charts, your patient schedule, or request patient appointments. We cannot at nova, but just curious to see if other schools can.

 

[ItsGavinC]

Arizona uses Dentrix and cannot access charts from home. Stony Brook uses Axium (quite possibly one of the worst pieces of software--dental or otherwise--I have ever had the displeasure of using) and cannot access charts from home.

 

[ktcook83]

We use AxiUm at Michigan and cannot access charts from home.

 

[herewegoagain]

what is some other feedback ppl have from using axium?? i think that is the program we will be using at school. I have used dental vision and dentrix a bit while i was assisting, but not very extensively. thanks!

 

[aphistis]

Wow. I guess that makes me the only person in the room who doesn't have a fiery hatred for Axium. 😉 I never had any problems with it, and I was able to access it easily from my home network.

 

[justsusan]

not a fan of axium. it's so user-unfriendly.

 

[yojimbo53]

axium is the worst system ever. every time a new email message is received in my inbox, the entire program freezes for 5 seconds, and any charting you do freezes as well. clicking on a tab, patient name in rolodex, or any other simple command also freezes the system for 5 seconds while it waits to load. we're not using outdated computers, so i assume the software code is just not efficiently written.

 

[aphistis]

axium is the worst system ever. every time a new email message is received in my inbox, the entire program freezes for 5 seconds, and any charting you do freezes as well. clicking on a tab, patient name in rolodex, or any other simple command also freezes the system for 5 seconds while it waits to load. we're not using outdated computers, so i assume the software code is just not efficiently written.

Just to play the devil's advocate, that's not the only plausible reason. Inadequate network infrastructure will do the same thing, and from the end-user's position there's no way to differentiate between the two.

 

[DrTacoElf]

.

 

[chilidog]

loma linda just switched over to axium this quarter. to say it has been a nightmare would be the understatement of the year. part of it is the school's fault for not having everyone adequately trained prior to the switch, but i'm beginning to think no one can ever be adequately trained in axium! i am not impressed.

 

[ShawnOne]

I have been bringing up allowing remote access to axium with VPN for over a year now at USC. I think it would solve lots of the scheduling problems at the school. But, I have been told that its a HIPPA violation.

For the schools that allow VPN access:

Do you have full access? or just to the scheduling module?

 

[ShawnOne]

Also, we are rolling out the new Axium 4.3 on July 30th. What version does your school use?

 

[PERFECT3435]

I have been bringing up allowing remote access to axium with VPN for over a year now at USC. I think it would solve lots of the scheduling problems at the school. But, I have been told that its a HIPPA violation.

For the schools that allow VPN access:

Do you have full access? or just to the scheduling module?

good to see you here again Shawn. hope all is well and you are enjoying Cali.
to answer your Q, we have full access to VPN and anything on axium. I do most of my scheduling etc at home. we did have some problems with the software early on but i am happy with it now. it does freeze for a min or two once in a while but most of the time it works just fine.

 

[decidpremol]

We use Axium at Tennessee and have access to our scheduler and personal planner but not pt charts from our house. We access it through remote desktop.

 

[psiyung]

We use axium and it ****ing blows

 

[aphistis]

I have been bringing up allowing remote access to axium with VPN for over a year now at USC. I think it would solve lots of the scheduling problems at the school. But, I have been told that its a HIPPA violation.

For the schools that allow VPN access:

Do you have full access? or just to the scheduling module?

IU uses a VPN, and you get full access from remote sites. Do your IT guys know what a VPN actually is? 😛

 

[li1p0ptart]

Also, we are rolling out the new Axium 4.3 on July 30th. What version does your school use?

Yeah......a day before our perio OSCE so that none of us first years knew what we were doing on the computer...=/
oh well no one really cared =)

 

[endoking]

My school is going paperless with Axium starting in two weeks. This thread was very depressing to me.

 

[Wayne Coronado]

Kentucky has Axium. Using it for a little over a year, I did not think it was too bad. I thought the b!tch of it was when you did a procedure that required multiple appointments to complete such as a C/C or crown. Since you did not finish the procedure, you would have to put in the entry as "in process" and get a swipe from the faculty covering you. Seems simple enough, but we had several part-timers who were always rushing to get out of clinic and they would not get the procedure swiped on that day. Then you come in a few days later to finish the procedure and the previous appointment activity had not been swiped because the faculty (on the previous day) only comes in once a week. So, when the procedure gets entered as complete and swiped on this day, the previous day's entry of "in process" gets deleted. Then you get a call from the clinic coordinator about a missing entry that you swear up and down you put in the computer. Many other students at our school dealt with the same thing so I knew I was not alone. Hopefully, this issue was addressed in the updates.

Otherwise, no complaints...Oh yeah, no VPN at UK (unless something changed this year). Then uhh...yeah no complaints...for now...😀

 

[doncorleone]

Colorado uses axium, it hasnt been bad at all. took a little time to get used to but so much better than paper charts. we haven't had problems with system freezing up or different tabs taking long to load. it must be because they have them on mac computers.

 

[JRogoff]

I think the schools that have problems with axium have network problems. We had problems with our axium and then they installed a new server and now it runs like a dream, hasn't been a problem for awhile.

 

[mochafreak]

We're getting 4 hours of Axium training on Thursday...I'm hoping we have a good network after reading this.

 

[ItsGavinC]

Colorado uses axium, it hasnt been bad at all. took a little time to get used to but so much better than paper charts.

True, it's better than paper charts, but that doesn't mean it is a good system. I've found it to be TERRIBLE when compared to Dentrix.

 

[Wayne Coronado]

Anybody out there use Salud? I know UNLV does. I was just curious about how it stacks up to Axium.

 

[tekstyle]

axium is such a POS of a software. it's slow, freezes, and sometimes plan doesn't work. not even our faculty can navigate through it and we don't have VPN access.

for those schools that allow it, what are the grounds for allowing it so that it doesn't violate HIPAA. I would like to know so our student body can bring it up to our administration in hopes of getting VPN access for us.

 

[The Hammer]

Axium is a byzantine piece of worst than useless crap. As I stated in another thread comparing Dentrix to Axium is like comparing driving a Ferrari 599 GTB Fiorano on the Autobahn verses sitting on a rock and hoping that it will move.

One thing about remote viewing once you are out in practice. It is AWESOME to be able to view your charts on your home computer and phone (if your phone has the capabilities to do so and I recommend getting one that does).

Why? You get an emergency call over the weekend. A "patient" calls you and says "that filling you did is killing me, can you call me in something for pain?" You say "of course, let me look up your chart first." While you put the "patient" on hold you access your office computer via your home computer or laptop or phone where ever you can get wi-fi or a signal. Well lookie lookie you have never seen this person before. You say "Apparently I've never seen you before. I can't give you a prescription for Hydrocodone so my suggestion is to take 500mg of "F#ck you and wash it down with a nice talk glass of go to h e l l and don't call me ever again."😀

 

[Decan]

We use axium and I can access everything from home if I hop on the school's VPN. I just started 3rd year so I don't have everything down yet, but it seems pretty intuitive.

 

[bigstix808]

axium is such a POS of a software. it's slow, freezes, and sometimes plan doesn't work. not even our faculty can navigate through it and we don't have VPN access.

for those schools that allow it, what are the grounds for allowing it so that it doesn't violate HIPAA. I would like to know so our student body can bring it up to our administration in hopes of getting VPN access for us.

we are going to get home access to axium once our new school is built. reason then and not now? well, they are using a new springboard server system that is secure enough - and will have the man power to upkeep it. of course we will connect via VPN, but the reason we cant do it now is bc our IT people are just lazy, or lack of funds, you pick, and do not want to configure each and every computer for the students.

 

[mamelons]

axium is such a POS of a software. it's slow, freezes, and sometimes plan doesn't work. not even our faculty can navigate through it and we don't have VPN access.

for those schools that allow it, what are the grounds for allowing it so that it doesn't violate HIPAA. I would like to know so our student body can bring it up to our administration in hopes of getting VPN access for us.

We use Axium and we can access it from home via our VPN. I may be wrong, but I think the reason it does not violate HIPAA is because we have file vault or something similar activated on our computers. Not 100% sure though.

 

[efficient]

Axium sucks!
One reason it's not user-friendly is that any faculty can make changes to axium! Yes they can change the problems, diagnosis, etc how they are entered so it works better. That's what she said!