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A couple things to add to that. If you’re going to try to overcome your fear of fractious animals, follow around the person at your office which is least afraid of fractious animals. For me it’s my vet. For you it might be a senior tech. They often are least afraid and don’t put up with any bs from the patients. See how they handle the animals. Also, worst comes to worst, use a large towel to fold in half and throw it onto the cat. If it’s a large dog, pull the leash through the gap at the hinge of the door and have someone hold the leash tight. Open the door to sandwich the dog between the wall and the door. This is pretty similar to how large animals are restrained, but actual restraint apparatuses are used for them whereas you have to get crafty with small animals. If you don’t want to go that route, never be afraid to ask an owner if they can muzzle their dog. At the end of the day, it’s their pet acting up and people are typically more embarrassed that their pet was so misbehaved that even the vet staff couldn’t handle it than they are afraid to muzzle their dog. Obviously you’ll get the odd person who thinks it’s ridiculous you can’t magically charm their pet, but that’s not super common.You are 110% correct, that is what the issue was. Since gaining more experience, I am happy to say that I am growing more confident, and spend less time worried about fractious animals then I did before. Today was the first day that I wasn't nervous for my VA shift today, but actually excited (since I still work reception most of the time). I didn't get to hold off any veins or help with blood draws, but I did get to poke the needle in for subq fluids today, and learned how to give insulin! I also got my dosimeter badge, just have to take the test and I'll be able to help with restraint for rads. I really am lucky to have such supportive co-workers who are willing to help me learn.
Regarding being able to do new things and learn, don’t just take experience as it’s given to you. Be very adamant about trying new things. If they don’t think you’re ready, that’s fine. But eventually they’ll see how eager you are to learn and let you do things. I know a lot of people who spent a couple years working at a hospital and never drew blood. I know some people that were taught to draw blood a couple months after starting. It all depends on how big the hospital is, how busy they are, and how much the staff want to offload their responsibilities. I love teaching people how to do things because that means when I have days off (I work three long shifts a week) I can come back and things aren’t just sitting around waiting to be done by me. Some people like to be the only ones to do things because it makes them less expendable. There aren’t tons of people like that, but they definitely exist. More often than not, though, you’ll find people who want to teach you because it makes everyone’s lives easier.