Buyer beware: before you pay $100/hour for an MCAT tutor...

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MeowMix

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I had an interesting conversation today with a person who paid $100/hour for MCAT tutoring with one of the national prep companies.

She did not do well on her first MCAT, and said the tutoring was basically a complete waste of her time and money. Before her second MCAT, she went to a different city with the same company and got an excellent tutor who was worth the $$.

If you are going to pay for tutoring, be certain that you are going to get your (or your parents', or whoever's) money's worth. Find out who is tutoring. What is their background? Talk to them first - what do they plan to do with your time? And, before you put down the $$, find out whether the company will stand behind their staff. If you are not satisfied, what are your options?

Companies can only get away with this stuff when inexperienced consumers think they have to put up with whatever they get. As a corporate trainer, I charge $100/hour only when I am sure that my client will get his/her money's worth.

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When I wanted an MCAT tutor I put up a sign with my request & info at the medical school where I was studying in the library. Almost immediately I had several great responses from 1st year students.

I have also used tutors from my old university in physics and OChem and just called the graduate departments.

The MCAT guy I had was excellent and charged 40/ph. It was like having my own personal swimming coach, except he was coaching me in the ways of the MCAT. Great for stress and ideas, otherwise the knowledge base had to come from me - but he provided the focus because I knew I could ask him questions etc.

The Kaplan stuf is a huge rip-off and I felt uncomfortable with how they exploited their students fears in this way ...
 
Originally posted by MeowMix
I had an interesting conversation today with a person who paid $100/hour for MCAT tutoring with one of the national prep companies.

She did not do well on her first MCAT, and said the tutoring was basically a complete waste of her time and money. Before her second MCAT, she went to a different city with the same company and got an excellent tutor who was worth the $$.

If you are going to pay for tutoring, be certain that you are going to get your (or your parents', or whoever's) money's worth. Find out who is tutoring. What is their background? Talk to them first - what do they plan to do with your time? And, before you put down the $$, find out whether the company will stand behind their staff. If you are not satisfied, what are your options?

Companies can only get away with this stuff when inexperienced consumers think they have to put up with whatever they get. As a corporate trainer, I charge $100/hour only when I am sure that my client will get his/her money's worth.

I think it is funny that people who do badly on the MCAT blame the books or the class or in this case the tutor for their "failure".
 
Come on. Any student can correctly diagnose bad tutoring as a complete waste of time and money, never mind their MCAT score. She did not blame the tutor for anything, but I was amazed at how she kept saying they were a nice person, considering the crappy service she received.

I still maintain that no one should be charging $100/hour for tutoring unless they feel that they will be able to provide a service that is worth that kind of money.
 
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Maybe it's me, but does anyone else think that 100$/hour is ridiculously high?

Sheesh!
Would I be undercharging if I asked for 20$/hour? I did well enough to qualify for most MCAT tutoring jobs, but I don't think I have the time to commit to a full-on, Kaplan-style job.

What do semi-experienced tutors normally get for 1 on 1 tutoring these days?

ttac
 
shoot... i tutored for 2 yrs at my university (not MCAT) and I only got $7/ hour and that is as high as it goes. Last semester I student taught a general chem and got $21/ hour (it was actually salaried, but worked out to 21)... now that was nice...
 
Originally posted by fun8stuff
shoot... i tutored for 2 yrs at my university (not MCAT) and I only got $7/ hour and that is as high as it goes. Last semester I student taught a general chem and got $21/ hour (it was actually salaried, but worked out to 21)... now that was nice...

but the latter doesn't include prep time...
 
Originally posted by carrigallen
but the latter doesn't include prep time...

Some what true. They did figure in 2.5 hours of prep time a week(30 mins per credit hr), but for the first 5 or 6 weeks I was devoting quite a bit of extra time and I didn't have a tutor/ grader. I would say by the end of the semester I was only putting in between 30 and 45 per class. This next semester I will use all of the same materials, which will probably bring me down to 30, as long as I get a grader again.
 
Originally posted by MeowMix
Come on. Any student can correctly diagnose bad tutoring as a complete waste of time and money, never mind their MCAT score. She did not blame the tutor for anything, but I was amazed at how she kept saying they were a nice person, considering the crappy service she received.

I still maintain that no one should be charging $100/hour for tutoring unless they feel that they will be able to provide a service that is worth that kind of money.

I admit there are situations such as this where the claim is justified but when someone comes online and says, "Kaplan is horrible... I used all their books and studied for 4 months and only got a 25" I think Kaplan may not be the problem. Unless kaplan tells people that they don't really need physics for the mcat or something similar.

But on the real, if I paid 100$/hour for a tutor I'd expect a 45 on the mcat.... 100 dollars per hour??? jeezus, was the tutor Jordan or Jon from examkrackers?
 
you also have to remember that with kaplan's mcat tutoring packages you do get the live course for free... so in reality when you pay 3000 for 35 hours you're only paying 1650 for 35 hours, which works itself out to around $50 an hour, which is not bad at all for that kind of service.

Regardless you should always ask the following questions:

1. what are the teacher's average in class evaluations? every prep company uses these and can provide them to you!

2. what is the average score increase per student for that teacher. again this is data that can be pulled if you threaten to walk.

3. Ask if this person is currently teaching a class. If you were doing kaplan's tutoring for example you might want to have your tutor as your teacher as well since you're entitled to the class for free.

4. finally, find out if the prep company offers separate tutor training to its tutors. Don't settle for a yes, ask about the details of the training program.

As a kaplan tutor its easy for me to put together this list as i'm confident in the answers. Anyone that can't answer these questions should not approached with a bit more skepticism.
 
Originally posted by ttac
Maybe it's me, but does anyone else think that 100$/hour is ridiculously high?

That seems insane to me. No one seems worth that much money. The funny thing is, the Kaplan tutor probably only makes about $25 or so an hour.

Originally posted by ihdihd
you also have to remember that with kaplan's mcat tutoring packages you do get the live course for free... so in reality when you pay 3000 for 35 hours you're only paying 1650 for 35 hours, which works itself out to around $50 an hour, which is not bad at all for that kind of service.

Where do you get those prices? The last time I looked, and this is when I was trying to set a price for tutoring, they wanted an extra $1000 on top of the course price for 10 hours of private tutoring. That equals $100/hour, just like EVERYONE else except you has used as the price.

Also, considering the original author stated "...paid $100/hour for MCAT tutoring with one of the national prep companies." and you described the Kaplan course costs, it seems that you recognized Kaplan as the national prep company charging $100/hour for tutoring. I'd have more respect for your opinions if every post wasn't aimed at defending and/or selling a company that is so profit driven. I am sure they have some good points, as people here have mentioned. They also have some bad points. That is true of every program. But your drive to sell Kaplan at every turn, without recognizing their faults and inherent greed makes me wonder what your motive is.

I am curious to hear from someone else about the price.

Originally posted by ihdihd
Regardless you should always ask the following questions:

1. what are the teacher's average in class evaluations? every prep company uses these and can provide them to you!

2. what is the average score increase per student for that teacher. again this is data that can be pulled if you threaten to walk.

3. Ask if this person is currently teaching a class. If you were doing kaplan's tutoring for example you might want to have your tutor as your teacher as well since you're entitled to the class for free.

4. finally, find out if the prep company offers separate tutor training to its tutors. Don't settle for a yes, ask about the details of the training program.

Nice list, except their is an even better question that can't outdo all of those: "Will they let me have an hour of free tutoring before extracting thousands of dollars from my pocket, so that I can see if the tutoring is worth the money?" If the tutoring is truly worth the money, a company should be willing to let you try it out for free to make sure it fits.

The questions you list sound great from a prep company's perspective, because they can control the answer to every question. I'd hope students would ask questions that had the student's interest in mind. Watching them teach from a prescripted lecture might be close, but it's not the same as actual tutoring, where the tutor must think on their feet.

As a point of interest, before I tutor anyone privately, I meet them for one hour of free tutoring to set goals, make suggestions on how to maximize our time together, find out what materials they are using as their main reference (this way I can anticipate their questions better and make it more time efficient), answer general and topic-specific questions, and present a thirty minute synopsis of the topic they find most difficult. If Kaplan's tutoring is so strong, shouldn't they do the same. Doing that would sell the tutoring even more.

Originally posted by ihdihd
As a kaplan tutor its easy for me to put together this list as i'm confident in the answers. Anyone that can't answer these questions should not approached with a bit more skepticism.

I'm not sure what you are trying to say with second sentence exactly, but I gather you do not tutor the writing or verbal. Me either.

I do find your logic interesting though. You say that tutoring is only about $50/hour ($1650/35 hours) because you get the live course included for the $3000. This means that you are saying the live course is worth $1350 to help illustrate your point. Later, in question #3, you mention that the course is free. I love how you can subtract the $1350 from the course cost at one point and then say it's "free" just a few sentences later. I'd be more apt to buy your salespitch if it had a bit more consistency.
 
With Kaplan, you only need to pay extra for the tutoring if you decide AFTER starting the class that you want it. Like one of the posters said, if you sign up for the tutoring package up front, you get the live class free, which does work out to a very reasonable price for the tutoring. Remember that often, a tutoring student will get a whole classroom during the tutoring when the average Kaplan center only has three or four classrooms, so between $25/hr or so for the tutor and overhead, Kaplan's making a tiny profit from students who take advantage of everything associated with the program.
 
Originally posted by Mudd

Where do you get those prices?

call your local kaplan center

The last time I looked, and this is when I was trying to set a price for tutoring, they wanted an extra $1000 on top of the course price for 10 hours of private tutoring. That equals $100/hour, just like EVERYONE else except you has used as the price.

again reading carefully seems to be a problem when hasty responses are in a rush to be formulated. When choosing one of kaplan's 15,25, or 35 hour programs you get the class for free. if you choose to do anything less than 15 then you do have to pay for the course. notice the example i used had 35 hours of tutoring in it!


Also, considering the original author stated "...paid $100/hour for MCAT tutoring with one of the national prep companies." and you described the Kaplan course costs, it seems that you recognized Kaplan as the national prep company charging $100/hour for tutoring.

kaplan has been a national test prep company in mcat preparation for 65 years, and they charge $100/hr if you choose individual hours less than the 15 hour package. and they do have extensive satisfaction guarantees to make sure the tutee is happy. again i urge you and everyon else to call and find out what those guarantees are for yourself, you'd be surprised. if you need the number its 888-kaptest. To answer your concern directly, kaplan prepares more than 50% of students who take mcat prep courses, and 79% of first year medical students who took a prep course took kaplan. You figure out the math, but i think that means that if a person is talking about national test prep, they're probably talking about kaplan. p.s. in case you haven't noticed those statistics show that kaplan works better than other prep courses when it means being a first year med student.


I'd have more respect for your opinions if every post wasn't aimed at defending and/or selling a company that is so profit driven.

I only aim to correct misconceptions / accusations regarding kaplan. I do this since i'm a teacher and i feel pretty strongly about our program.

I am sure they have some good points, as people here have mentioned. They also have some bad points. That is true of every program. But your drive to sell Kaplan at every turn, without recognizing their faults and inherent greed makes me wonder what your motive is.

we don't claim to be perfect, although we strive for it! But we do claim to be the best. we're the only company to ever hire EXTERNAL auditors from pricewaterhouse coopers to audit our score guarantee. princeton hired their own people !!?? and as far as i know examcrackers is small enough to again do its own internal auditing.


I am curious to hear from someone else about the price.

call 888-kaptest


Nice list, except their is an even better question that can't outdo all of those: "Will they let me have an hour of free tutoring before extracting thousands of dollars from my pocket, so that I can see if the tutoring is worth the money?" If the tutoring is truly worth the money, a company should be willing to let you try it out for free to make sure it fits.

there is a satisfaction guarantee that will refund your money if you're not happy. you do have to pay for the tutoring you've done, but consider this, you always have a choice of tutors. If you're not happy with your tutor they'll give you another one, and if you have a good reason, they'll give you the hours you did with the other person for free.


The questions you list sound great from a prep company's perspective, because they can control the answer to every question. I'd hope students would ask questions that had the student's interest in mind. Watching them teach from a prescripted lecture might be close, but it's not the same as actual tutoring, where the tutor must think on their feet.

as great as "thinking on your feet" may be. When you're paying $100 per hour you don't have time for your tutor to think on their feet. You are supposed to have a prescribed plan for what you're doing that you get from your feedback reports. In addiition your tutor prepares any tests you've taken ahead of time to make sure that they've worked out the best possible route to a solution. Its all about trying to get the students higher scores instead of impress them with how you can balance yourself on three toes while juggling a ball and answer 3 physics questions. (that would be interesting to see 🙂 )


As a point of interest, before I tutor anyone privately, I meet them for one hour of free tutoring to set goals, make suggestions on how to maximize our time together, find out what materials they are using as their main reference (this way I can anticipate their questions better and make it more time efficient), answer general and topic-specific questions, and present a thirty minute synopsis of the topic they find most difficult. If Kaplan's tutoring is so strong, shouldn't they do the same. Doing that would sell the tutoring even more.

hey that makes two of us! in fact we go through the students diagnostic results and what the errors mean in when in clusters vs. when they're scattered. We also look at which answer choices a student put as wrong and diagnose the problem based on the pathology of the incorrect choice......and then formulate a plan to START tutoring.


I'm not sure what you are trying to say with second sentence exactly, but I gather you do not tutor the writing or verbal. Me either.

whoops! jumbled thoughts, what i meant is the person should not be tutoring and should be approached with skepticism 😉


I do find your logic interesting though. You say that tutoring is only about $50/hour ($1650/35 hours) because you get the live course included for the $3000. This means that you are saying the live course is worth $1350 to help illustrate your point. Later, in question #3, you mention that the course is free. I love how you can subtract the $1350 from the course cost at one point and then say it's "free" just a few sentences later. I'd be more apt to buy your salespitch if it had a bit more consistency.

I apologize if what i said seems incostitent or unclear. I simply assumed you could figure out the logic involved, however simple it may be. What i was implying by "free" was that you do not have to pay for it. What i was implying by $1350, was that were you to opt out of our tutoring packages you would have to pay $1350 for the same service. So in effect a tutoring student is receiving a $1350 course for "free". In fact within your tutoring period (anything from 3 months to 1 or more years) you can observe as many classes and instructors as you wish in any center you wish in the country. We have mcat classes that take place every month in year in most centers except for a little lull during september (actually there are courses in september in the major metropolitan areas). The accessibility and amount of content and passage practice quality is unmatched by any other large or small test prep company out there. As for my responses being a salespitch, i urge you to answer the questions i posed academically in my original post on behalf of EK (if you're in that capacity), without further circumventing them with anecdotal half-truths. Here they are for your convenience:

1. what are the teacher's average in class evaluations? every prep company uses these and can provide them to you!

2. what is the average score increase per student for that teacher. again this is data that can be pulled if you threaten to walk.

3. Ask if this person is currently teaching a class. If you were doing kaplan's tutoring for example you might want to have your tutor as your teacher as well since you're entitled to the class for free.

4. finally, find out if the prep company offers separate tutor training to its tutors. Don't settle for a yes, ask about the details of the training program.

and

5. "Will they let me have an hour of free tutoring before extracting thousands of dollars from my pocket, so that I can see if the tutoring is worth the money?" [courtesy of mudd]
 
there is a satisfaction guarantee that will refund your money if you're not happy. you do have to pay for the tutoring you've done, but consider this, you always have a choice of tutors. If you're not happy with your tutor they'll give you another one, and if you have a good reason, they'll give you the hours you did with the other person for free.

That is a lie. Several of my friends took Kaplan after me and had problems with the biology instructor (As did I when I took it). The guy did not hold any kind of advanced degree in biology and simply read the lessons straight out of the book. But the problem was that he was unable to answer/explain questions and often times gave us the wrong answer.
The Kaplan center was contacted and told of our disatisfaction. The instructor was not replaced and our money was not refunded for that section. Perhaps what was most discouraging is that after my class had expressed dissatisfaction with this same intructor he was still allowed to teach for the following class.
 
hi dansu,

could you please let me know what the intructor name / center name is. As you can see from what had been done, the instructor was replaced, but never should've been put back in the class unless he had undergone more training (which is possible, do you know other people that had him afterwards?)

I'm sorry if you misunderstood, the guarantee i was talking about was in regards to tutoring not teaching. There is a teaching gauarantee as well, however by the time you get to the biology lesson (session 7), it would already be too late. it would be cool to have that at some point in the future from the student perspective. I agree with you that for such big talk the corporate people should back it up with a stronger guarantee. I wish i can help in this dept. but the best i can do is forward your concern as an example of the need to have something even stronger than what we currently have in terms of guarantees.

What you should've gotten is someone to re-teach the lessons that the class complained about, especially if it wasn't a random student who had the concern by the entire class.

again please let me know which instructor/center this took place in so that we can make sure that it doesn't happen again! if not for you then for future students taking that class 😉
 
Ah sorry for the misunderstanding. 😀

I don't remember his name but the center was the one located in Kansas City or Lawrance, KS (can't remember which) and the classes were taught at Wichita State University.
Like I said the class after me also complained about this instructor so they may have FINALLY taken action.
 
Forget tutors. Buy the Kaplan books and flash cards from actual classes off EBay, and use AAMC's online practice tests. That's what I did and it has worked well.
 
At FSU i took the Kaplan course.

One of my teachers was my age taking the same courses i was...biochem...He made a 30 on the MCAT...hardly teaching material. He also just didnt know his stuff, how could he? He was IN MY CLASSES (we had taken the pre-mcat ones though)

My Verbal teacher was...get this....I student from lebannon who wasa first year at FSU med. He took 3 years of appling to get into med school SPECIFICALY because of his bad verbal...his top score was a 7, eventualy getting him into FSU.

It is also pretty clear the Kaplan taught students do not do well on the writing sample.

that said, their materials are EXCELENT.
 
To he!! with all those programs. They charge you through the nose to re-teach what you should have already learned in the prerequisite courses. Only people who have a) not aken the classes yet, b) taken the classes several years ago, or c) bombed the classes have any reason to need additional tutoring. The idea of these "teach-to-the-test" companies is ludicrous. If you can't retain information when you take a class, then why the he!! would you want to go through four more years of education? Why pay $100,000 + to take more classes you won't remeber? If you want some familiarity with the test, just get the free stuff from the aamc website, and maybe buy some additional tests if you feel like you need more.

Just remember: Kaplan and TPR are not in business to help you get into medschool, they're only there to make money. Moreover, they tell their instructors that they should feel fre to LIE if anyone ever asks them a question about their qualifications that they aren't comfortable answering.
 
Originally posted by Nutmeg

Just remember: Kaplan and TPR are not in business to help you get into medschool, they're only there to make money. Moreover, they tell their instructors that they should feel fre to LIE if anyone ever asks them a question about their qualifications that they aren't comfortable answering.

Certainly can't speak for TPR, but as far as Kaplan goes I can say with some confidence that neither of these things are true. I've never been instructed that I should feel free to lie about my qualifications as a teacher.

More importantly, I know and have worked with the team responsible for developing and administering the Kaplan MCAT program--they are explicit and enthusiastic about the fact that their goal is not the money, nor even just a good MCAT score--the Kaplan program is designed and constantly being tweaked to prepare the students to be excellent physicians. This isn't just some sort of talking point; it's something that the individuals who design the course material are passionate about.
 
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