bad experiences...oh yah , with ADA, all I had were bad ones
first, they rejected my application, saying they didn't have my result, then I refiled again, the lady told me that in order to " transfer " file from one computer to another, it takes 2 WEEKS. Then I waited and waited, finally, 2 weeks passed and I called them again. They gave me the number to call Prometric. I called everyday, every one hour from 5AM pacific time (they are in Central time) until they close at 7pm for a week and half. No body found my file, I called back to ADA, first reply was" I don't work for Prometric, you are no longer under our control, you have to keep on calling, and don't call ADA!!!" I called again Prometric for another 2 days, and then called back ADA, another lady found it " abnormal. So she refiled my document to Prometric. AFter this, I called Prometric for another week, the same thing,no file found. everyday, at least 5-10 times each day....still Prometric didn't have my file. I called back ADA again, and the lady has found my file " REJECTED AGAIN" . I was really pissed and questioned the reason, she said, she didn't know why the first time and for the second time,it was some eligibility problem, which I learned later from Prometric that it'd be impossible for them to reject anyone, all they did was to take whatever the ADA gave them...( of course, all they care is to make money, how the hell willl they determine your eligibility, no to mention that I don't have any eligibility problem at all, unless over qualified!!!!!!!) so I kept on calling for another 4 days, and called back ADA in anger, asking for the manager, I demanded what has happened to my file. The lady told me that she'd watch my file for ANOTHER 48 hours, because of course, I was " rejected again".....and after this, finally, I called on Tuesday afternoon and was finally in Prometric system, I called SF center and took the exam the next day.....can you imagine that, a month of torment....
and until then, I still didn't have my confirmation letter, and that week, on Saturday, I received " AN APPLICATION FOR NBDE PART 1 in 2003" my husband and I were laughing and crying, couldn't say a single word....
and of course, if I didn't call them to trace my results. god knows how long they will take to process it...
if you count on ADA to be on time, you are playing fire, big one....