Please help.
AADSAS messed up my letters of recommendation. They uploaded the same letter under two different evaluation forms. My letters were all received and sent late August. I was informed in November about this mistake by a school. Now, AADSAS finally has the letters in order, but will not send them out because the person who fixed it did not note that the problem was fixed. I have been running around in circles with them and they are all so rude when I call. I am so upset because it decreases the quality of my application and leaves it incomplete at five of the schools I applied to.
Who can I complain to? I tried talking to the manager. They never call me back. I know it probably won't help me out at all, but this is absurd and I really don't want it to keep happening. Apparently, it is not the first time either:
http://www.avvo.com/legal-answers/can-i-take-action-against-an-agency-assisting-in-d-96661.html
Thanks in advance.
AADSAS messed up my letters of recommendation. They uploaded the same letter under two different evaluation forms. My letters were all received and sent late August. I was informed in November about this mistake by a school. Now, AADSAS finally has the letters in order, but will not send them out because the person who fixed it did not note that the problem was fixed. I have been running around in circles with them and they are all so rude when I call. I am so upset because it decreases the quality of my application and leaves it incomplete at five of the schools I applied to.
Who can I complain to? I tried talking to the manager. They never call me back. I know it probably won't help me out at all, but this is absurd and I really don't want it to keep happening. Apparently, it is not the first time either:
http://www.avvo.com/legal-answers/can-i-take-action-against-an-agency-assisting-in-d-96661.html
Thanks in advance.