This is to help deter abuse of sick time. As you know, CVS technically gives unlimited sick time (with stipulations of how long each period can be), so many associates will call out numerous times throughout the year and put a heavy burden on those at the store. The new policy gives a recommended disciplinary structure that does not have the potential for termination until the 11th occurrence (3 conservative days off would be considered 1 occurrence) within a rolling 12 month period. If you actually have 11 unapproved absences within 12 months, you really deserve to get fired.