This has always been my thought when I hear the oft-mentioned "if you spend more than 1-2 minutes dictating out a chart you're wasting your time" which I read fairly frequently around here.
I still don't get how you chart a billable, defensible, and medically usable chart on a 45-year-old female non-compliant extremely-poor-historian ESRD, DM2, HTN, Lupus patient who presents with dizziness within 2 minutes. I've had some of you explain your process and I've tried to implement smart templating with dragon dictation as suggested but I just can't get a patient like that down to two minutes of charting time.
Relying on scribes to do any part of my note ends up creating MORE work in my experience (our scribes are generally low-quality and don't spend the time/effort to learn each physician's practice.... though I don't blame them, they get paid minimum wage for what amounts to an awful job with a terrible circadian rhythm)
A patient like that will take me at least 5 minutes with Cerner FirstNet and Dragon. Help!
I bring up the Dragon dictation box, start dictating my history, and simultaneously click my review of systems and physical exam macros. I have several for each. Even so specific to specify left flank pain and right flank pain, RLQ abdominal tenderness that makes everything else normal, dehydration, dehydration with tachycardia, asthma, asthma distress, CHF, CHF distress, etc. You'd be surprised at the number of macros I have.
While I'm dictating, I'll also change the ROS and physical exam templates to alter things that are different from the macro or to deselect stuff I didn't check. Also while dictating I'll go through the triage tab and sometimes past notes quickly -- I'm a speed reader.
Transfer the next, his my macro button to advance to next field (Epic field is marked by {***} meaning it's a hard stop). I have my left rewind button on my SpeechMike microphone programmed to basically act as an F2 button. I'm holding the microphone in my left hand dictating with it and moving fields while using my mouse to change anything in the template or to navigate different areas of EMR (like triage tab, discharge summary, etc.).
After transferring the test, I go to the MDM next and will bring up a macro for what I think is going on. "Macro differential appendicitis, macro differential early pregnancy, macro differential Covid," etc. Some have {***} with things such as {Check urine pregnancy test} in the Dragon macro itself. I can click the forward button and it'll select it. I can then delete if necessary (like the pregnancy test in a male patient) by simply saying "delete that." If I hit "F2" on my microphone, it removes all the {} and makes them as default. For example, if it's a female patient that needs a pregnancy test, it'll remove the "{}" and make "check pregnancy test" the default. I transfer that.
Below that is another {***} that is where I summarize things. "Macro now" will bring up the current time and place a colon after it. I then open the dictation box and start dictating what I found, what was ruled out, and disposition of patient. I have macros for admitting to the hospitalist, admitting to cardiology, etc. that will bring up diagnosis, treatment given in the ER (pulled from orders), etc. "Macro discharge" will do the same thing plus pull up discharge medications, follow-up appointments, etc. All notes end with this.
I periodically use the ED course in the Epic workup tab to automatically time things. Examples: "Discussed with Dr. XYZ, hospitalist who will admit patient. The admitting team will follow up on all pending results." (I can tell you about that when my litigation is over.) I will click abnormal values and write what the prior was (like a creatinine and then comment it was normal 2 months ago, etc.). This especially helps justify any patient with critical care because it shows continuous involvement if a chart was reviewed.
I can do a normal routine note in <2 minutes with this. More complicated cases where I really go through the MDM/workup may take up to 5 minutes.
Resident attestations take more time because I have to dictate a brief history, pertinent physical findings, and then summarize the ED course. Since doing this, more of my charts support a level 5. Resident attestations also pull in diagnosis, ED workup, but doesn't mention disposition (I dictate that).