If you use your expertise to provide a service for a client - big or little - you ought to charge appropriately so that the value for that service is maintained. It's simple business.
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Something like 20% of charges go unbilled in vet practices across the board. Meaning, vets and techs either forget to charge, or decide that the little things here and there are no biggies and don't charge. All these little things add up to 20%.
TWENTY PERCENT is a huuuuuge deal. On production, a veterinarian gets paid ~20-25% of how much they charged their clients. Let's say an associate vet gets a shoddy contract and gets paid 20% production. To earn a salary of $70K, that vet has to charge $350K in a year. Think about it... if 20% of services were not charged for, that $350K is only 80% of what you could have charged. Had you charged appropriately for your time/services, you would have charged $437K which would have given you a salary of $87K.
I mean yeah, if you personally feel like you would rather not "take advantage" of your clients for charging for "silly thing" like nail trims and pilling and anal gland emptying, you can
donate that $17K to your clients by providing free services. It only hurts you. NOT!
Actually, as an associate being paid on production, that is not true. You are hurting the business big time by
donating $17K of your income. Your take home pay again is only 20% of what you charged your clients. That means that 80% of what your clients paid goes to paying things like the technicians and other support staff, the rent, utilities, management, equipment, supplies and income for the business owner. So again, if you missed charging for 20% of what you do and bill clients $350K, then the $280k that you didn't take home goes into paying for all those things. If what you should have charged was $437k, the money that goes into paying overhead now becomes $350K.
So congratulations, by not charging for the nail trim or that E-collar or whatever, you missed out on $17K for yourself and $70k for the business. You can pay for 2 more fulltime staff members for that money! And plus, let's have a little self-respect here. If the client wants to use our $150k+ worth of knowledge and skills to pill their cat even if they could do it themselves, why are we not to get compensated?