ED Registrar - does this particular job description count as clinical experience?

[Temporal_weapon]

I'm not too sure if this is the norm, but we collect patients' info at the bedside. The doctors/treatment team will pop-in and I come in behind them, sometimes alongside them, and ask the patients direct questions, scan in their cards, their consent, etc. This all takes place in the ED too, during covid, and the sense of urgency is high. Recently we developed an "urgent care" pod in the hospital where patients can expect to be in and out in 40 minutes. We also receive patients from the ambo offload and have to get patients registered during serious emergency situations. I live in the "pods" of the hospital. Not the "office" of the hospital.

Patients are often in temperamental or compromised positions. I can't tell you the amount of patients who get uncomfortable when I ask for their race, religion or marital status. Or if I make a mistake with their insurance. I definitely have to keep nonchalance with me at all times. I've never had a "complaint" with a patient, and most interactions, even ones that branched into negative/awkward territory, were wrapped up positively. I have the "customer service" aspect down, at least.

I know when a lot of people hear of "registrar", they usually think of front desk and billing/coding positions. We have those areas too, but we rotate our workers, and I'm mostly in patient-facing positions.

I'm considering becoming a PCT because I want to familiarize myself with invasive procedures. But finances are a huge concern, will probably be dipping into my credit for that one, and not sure if the "juice" is worth the" squeeze".

It would be a huge load off my shoulders if I can list this as clinical experience due to the direct interactions with the patients, especially at their bedside. I have spoken with some people in compromising positions and have done my best to make their day a little better. I have maybe a thousand hours so far.

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[LunaOri]

Sounds very clinical to me!

 

[Catalystik]

I'm not too sure if this is the norm, but we collect patients' info at the bedside. The doctors/treatment team will pop-in and I come in behind them, sometimes alongside them, and ask the patients direct questions, scan in their cards, their consent, etc. This all takes place in the ED too, during covid, and the sense of urgency is high. Recently we developed an "urgent care" pod in the hospital where patients can expect to be in and out in 40 minutes. This one will make your head spin, and requires you to accurately multitask, work with the clinical team, communicate directly, and keep your cool infront of patients even if you're sweating bullets under your PPE. We also receive patients from the ambo offload and have to get patients registered during serious emergency situations. I live in the "pods" of the hospital. Not the "office" of the hospital.

Patients are often in temperamental or compromised positions. I can't tell you the amount of patients who get uncomfortable when I ask for their race, religion or marital status. Or if I make a mistake with their insurance. I definitely have to keep nonchalance with me at all times. I've never had a "complaint" with a patient, and most interactions, even ones that branched into negative/awkward territory, were wrapped up positively. I have the "customer service" aspect down, at least.

I know when a lot of people hear of "registrar", they usually think of front desk and billing/coding positions. We have those areas too, but we rotate our workers, and because I'm young and new to the job, I'm usually in the high-heat areas. I rarely ever get to work at the desk.

I'm considering becoming a PCT because I want to familiarize myself with invasive procedures. But finances are a huge concern, will probably be dipping into my credit for that one, and not sure if the "juice" is worth the" squeeze".

It would be a huge load off my shoulders if I can list this as clinical experience due to the direct interactions with the patients, especially at their bedside. I have spoken with some people in compromising positions and have done my best to make their day a little better. I have maybe a thousand hours so far.

As you are directly interacting with patients, it is definitely a clinical experience. Your explanation makes that clear.