I had a very similar story from a pt on the OB floor for a planned c/s. Patient was 300+ pounds, 4th grade education at best, gestational diabetes, no neck, decreased neck mobility, MP IV, poor mouth opening.... Top it off she refused to undergo an AFI.
She said she had chronic back pain because she was sure "an epidural needle broke in her back", (not because she was morbidly obese or multiple previous pregnancies). Did a quick EMR background check on the patient. She had a previous lumbar MRI for this "broken needle" ordered by her PCP. Negative for foreign body. Turns out, she was your run of the mill crazy patient. Could convince her for a repeat epidural but could not convince her for the life of me for an AFI.
Wrote extensive documentation on patients refusal for AFI even if it meant death. Harpooned her with a 15 cm tuohy, threaded a cath without issue, difficult intubation cart on stand by, titrated chloroprocaine throughout case..... Did a 4 hr section with an awake crazy lady, called it a day.