I got my FAP request denied stating I did not submit a W2 when I did. I literally checked over like 4 times to make sure I had everything. Has anyone been in this situation and talked with the FAP team to eventually get the FAP?
Hey thanks for posting this. I was literally about to create a thread to see other's input as I am in a similar manner. It is so frustrating..
I sent my FAP forms in May and last week Tuesday (first day of cycle) I got a reply saying I was denied. The reason was because they said I did not send a form in as well but I know I did.
I have emailed them about being denied and they replied saying decisions are final. I responded to understand and seek clarity in what really happened because I don't think this is a mistake on my end. They have stopped responding even though I have followed up multiple times.
I have delayed submitting because they don't do refunds but I might just have to go on without receiving a response. I mean it sucks to hear but I'm glad I'm not the only one dealing with this.. I actually got the fee waiver last cycle approved, just disappointed because it could have helped majorly.