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Here are some comments from a former dean of admissions at a medical school in the northeast. It is an interesting read.
I can't comment on your cousin's experience but I can give you some general insight. Typically when someone with top grades and top MCATs from a well-known, respected school doesn't even get interviews, it's not because of the color of their skin, or their eyes, or their hair.
There are almost always clear warning signs in the application that lead the school to decide NOT to interview a person with such an outstanding academic record. Often it's because the person did virtually nothing for 4 years BUT study. No activities, no community service, no people-oriented experiences, no varsity sport or 35-hour work weeks that left them no time for the other things.
There is a lot of debate in the admissions world about how high those grades and MCATS need to be. If a person has a 3.5 with 30+ MCATs, and has juggled multiple activities with real leadership and/or community service and/or significant research and/or working to pay their way, that person may well have the makings of a better doctor than someone who with 3.9 GPA, 39 MCAT, who has done nothing but study. Real life, and certainly the practice of medicine, almost always involves juggling competing, high-priority interests. There's rarely room to pursue one pure goal without giving consideration to many other interests.
The fact that the two people you mention in your posting came from two different ethnic groups doesn't mean that their ethnicity is what kept them out or got them in to medical school.
I'm giving this response a lot of time because I'd really like to help those of you who may reach the wrong conclusion about these things. As a director of admissions, I received any number of irate phone calls from people with the 3.9, 39 profile I just mentioned, who were not accepted. Many were sure it was because they were not part of an underrepresented minority. As long as they convinced themselves that THAT was the problem, they had no chance to take a good look at themselves and figure out why else they might not have been interviewed or accepted.
The truth is that we'd all rather blame the stars for our problems, but the true cause is often within ourselves, not out there.
That's the end of the speech!