I have a couple of interviews set up over the next few months with general practices that I am interested in working for after graduation. My first interview is actually tomorrow, and while I've met the owner and found out a lot of information about her practice, my visit tomorrow will be the first time I'll be seeing the practice in person.
I know a LOT can be learned from an in person visit - does anyone have any tips/advice on what I should be asking about and looking closely at when I'm there? Obviously I want a feel for the culture of the clinic, and I plan to speak to some of the other doctors about what their experiences have been like (particularly the one that was hired as a new grad last year). But I'd love to know if there is anything obvious I'm not thinking about?
1. Watch interactions between the support staff. Receptionists and technicians. This is important.
2. Try to actually talk with the receptionists and support staff. Ask their opinions too. It is amazing how much information that you can get from them.
3. Definitely talk to the other doctor, but also ask if you can get a phone number or personal email or something in case you think of additional questions. Some people have a hard time being able to be open while the boss is hanging about so a follow up is never a bad idea. And I wouldn't pressure anything, just if you think of something ask if they would be comfortable if you took down an email for questions later on.
4. Figure out how the scheduling will be. What is the walk-in policy? The emergency policy? The vaccination policy?
5. Are there any new client exam or new patient exam incentives? If so, what are they? (Currently hate the ****ing free exam for new clients, it brings in dinguses)
6. How are surgeries scheduled? Will there be someone to assist you if needed? Will that someone also be busy with appointments? How many surgeries are you going to be expected to do in a day? How much time will you have to complete surgeries?
7. How are appointments scheduled? Every 15 minutes, 20 minutes, 30 minutes?
8. Ask each staff member how long they have been there. Lets you know if there is a lot of turnover. You will likely always have that employee or two who has been there forever. Pay attention to see if they have any ads out that they are hiring.
9. Pay attention to the flow of the clinic. Are techs doing blood draws, catheters, intubating? Are they calling back negative fecals and normal bw results? Are they able to do skin scrapes, ear cytologies, etc? Or are the vets having to stop their work to do these things?
10. How do they feel about you referring clients out to emergency clinics or specialty clinics?
11. Are you expected to see late night emergencies 5 minutes before close or is the owner ok with you having staff tell them to seek care at the closest emergency clinic. The last thing you want to do at the end of a 10 or 12 hour shift is see an emergency that may not show up for another 20-40 minutes and keep you at least another hour after that, that you will likely just be able to stabilize and then have to punt anyway. Eating up two hours of your evening is not fun and leads to burn out fast. Make sure they don't expect you to see anything and everything that calls right before close.
All I can think of for now, but sure I could come up with more.