i know what they said, but...
policies are designed to cover 95% of the cases. clearly, this is an outlier. if it were me, i'd be on the phone (rather than email - so impersonal, devoid of emotion, and it's much more difficult to tell you to your face to get stuffed) to the dean of admissions - go straight to the top. it's unreasonable to expect you to anticipate a hurricane.
i'd prob'ly send them anyway, even if they were late. force them to "enforce" their policy. maybe you can mail unofficial copies (if you have them) to meet the deadline, with the official ones to follow? is there a way you can make some sort of official comment via vmcas? do you have to mail a supplemental application, with which you can include a comment about ike?