lol, you don't contact Nova. I was lucky one day and got a call through. I talked to someone to acknowledge my interview invite. The thing is, I wanted to change the date to a later one. They looked it up for me, and gave me one in January (my original was in November). Next thing I know, during the week after 12/1 I get a letter from Nova saying I was a no-show back in November and that they were dropping me. If I had been counting on that school, I would have been screwed.