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Anyone else having as many issues with IBR as I am?
One company denied my application because I was in forbearance. Uhm, hello?!?!?! I want to make payments!!! That's supposed to be a good thing! Then the same company rejected my 2nd application (they made me send in the exact same application as before) because I didn't include a letter (that wasn't initially asked for) stating why I didn't file taxes the previous year even though I provided the alternate income documents that they did ask for. Still waiting for them to make up a document that I'm missing and reject my app for it.
Another company now wants me to re-submit an application because at the time the forbeared loans were not included in the calculations. But in order to re-process my application I would have to be taken out of IBR status first. Fearing that my new application would not be processed in time and I would be expected to make a FULL month's payment (gasp!) I asked if I could send a letter with my new application. She insisted that this could only be done over the phone and not in writing?!?!?!?!
WTF?? Are we just making up rules now???
Oh, and I mentioned that I didn't want to be paying more than if I was in IBR, the CSR was all over that. "What do you mean 'paying more'? you'll be paying the same.. blah.. blah..blah" Yes, I know that I'll be paying the same in the long run, but I can't afford a regular month's payment on a resident's salary! Oh was she mad that I cut her off!
I know that there are people out there who needs a lot of hand-holding when it comes to finances, but I really wish they would give us a choice: Press 1 if you have no financial sense at all Press 2 if you know how to balance a checkbook Press 3 if you just want answers to your questions.
End rant.
One company denied my application because I was in forbearance. Uhm, hello?!?!?! I want to make payments!!! That's supposed to be a good thing! Then the same company rejected my 2nd application (they made me send in the exact same application as before) because I didn't include a letter (that wasn't initially asked for) stating why I didn't file taxes the previous year even though I provided the alternate income documents that they did ask for. Still waiting for them to make up a document that I'm missing and reject my app for it.
Another company now wants me to re-submit an application because at the time the forbeared loans were not included in the calculations. But in order to re-process my application I would have to be taken out of IBR status first. Fearing that my new application would not be processed in time and I would be expected to make a FULL month's payment (gasp!) I asked if I could send a letter with my new application. She insisted that this could only be done over the phone and not in writing?!?!?!?!
WTF?? Are we just making up rules now???
Oh, and I mentioned that I didn't want to be paying more than if I was in IBR, the CSR was all over that. "What do you mean 'paying more'? you'll be paying the same.. blah.. blah..blah" Yes, I know that I'll be paying the same in the long run, but I can't afford a regular month's payment on a resident's salary! Oh was she mad that I cut her off!
I know that there are people out there who needs a lot of hand-holding when it comes to finances, but I really wish they would give us a choice: Press 1 if you have no financial sense at all Press 2 if you know how to balance a checkbook Press 3 if you just want answers to your questions.
End rant.
