I guess he meant handpiece. But he was told to never call it a tool again. He also walked in 15 minutes late and blamed parking. I don't know why he even stayed the full day. My favorite interview story...besides my own crash & burns.
Anyway. When you hear someone say they have 500-1000+, you wonder if they really shadowed that much or just what they were up to for that long. If it was truly just observing, that's a whole lot of standing around. If it was fabricated, that will probably manifest itself. If I were interviewing, I'd inquire.