These are mostly primary medicaid with some as secondary. Yes referring provider is always in every chart and on every note. Modifiers are always used. Every other insurance is good with the notes. I will try reaching out to state department but i doubt it will help.
Medicaid just refuses to pay. I heard lots of attendings saying the same thing during residency and now I experience it firsthand. It only makes me sad because the mentally challenged patients have such a difficult time finding prodivers due to medicaid not paying anybody.
MCA is fine if you're hospital employee with a good guaranteed salary and/or wRVU benefits.
For basically any PP, it's a total waste of your time (denies nearly everything, low pays even if approved, freq audits or chart requests... that lead to denials or clawbacks). There is no reason to do it... even if you have little/nothing else to fill the schedule, just wait and market and network. If you are PP in a MCA-heavy area or an associate getting most of the group's MCA, you picked the wrong area or job. I honestly just consider MCA to be charity... so that I'm not surprised when I open the mail or see the pitiful MCA pt accounts.
The MCA patients generally will also tend to be schedule and sanity wreckers (no shows, late, complications, non-compliant, substance users, etc).
Basically, unless you like to make $50 or even $0 for visit + wound debride or give away free DME, then avoid MCA to greatest extent possible in PP... turf those pts on hospital FTE pods/docs, residency clinics, WCC, etc.
It is no wonder that when you call any family doc office or specialist to appoint, one of the first questions is "what insurance?" Podiatry should be no different. We are saturated, sure... but that doesn't mean we have to work for basically free. You essentially take a loss on most MCA pts (your time, staff time, supplies... all cost you $, and you get little or nothing for it).
It will be be inevitable that you see a few MCA carriers here and there (some plans will make - or try to make - you take their MCA to take their commercials and their MCR). Other MCA plans will trick your schedulers with wacky plan names that are MCA, but just try to mitigate it to the best extent possible (train your staff that any plan calling to see if you want to sign up is a "no way"). Not only do those MCA plans not pay or not pay well, they consume appt slots from other pts who would almost certainly pay better.
...You can't save the world.
Your student loan interest and retirement account and your health/sleep does not care if you try to save the world. They still suffer.
It is typically much more profitable and more rewarding to help ppl who want to get better and will work with you (compliance, pay bills, keep appts, etc).
The sooner you learn that, the better.
[and yeah, I did a large number of MCA pts in a MSG setup for years... found it to not be viable on % collections no matter how hard I worked volume/hours]