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North America (U.S. and Canada)
In accordance with the changing local and federal governance and advice from the CDC and WHO, we have determined it is necessary to further extend the closure of test centers in the U.S. and Canada through May 31st. This applies to all testing programs, with the exception of a limited set of essential services programs. Prometric is actively working with test sponsors to determine whose programs meet the criteria for "essential workforce" as defined by the US Cybersecurity and Infrastructure Security Agency (CISA).
If your exam appointment is impacted by these closure extensions, you will receive an email notification informing you that your appointment has been canceled, and instructions for how to reschedule for a future date. No rescheduling fees will be applied, and we are working with your exam sponsor to ensure all program requirements are met. Please note that if you choose to contact Prometric for assistance, hold times may be extended due to the volume of individuals we are attempting to support. We thank you for your patience.
In accordance with the changing local and federal governance and advice from the CDC and WHO, we have determined it is necessary to further extend the closure of test centers in the U.S. and Canada through May 31st. This applies to all testing programs, with the exception of a limited set of essential services programs. Prometric is actively working with test sponsors to determine whose programs meet the criteria for "essential workforce" as defined by the US Cybersecurity and Infrastructure Security Agency (CISA).
If your exam appointment is impacted by these closure extensions, you will receive an email notification informing you that your appointment has been canceled, and instructions for how to reschedule for a future date. No rescheduling fees will be applied, and we are working with your exam sponsor to ensure all program requirements are met. Please note that if you choose to contact Prometric for assistance, hold times may be extended due to the volume of individuals we are attempting to support. We thank you for your patience.