Lawsuit

Started by Rph2015
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CVS said:
CVS denies wrongdoing. CVS spokesman Mike DeAngelis issued a statement that said the health and safety of customers is the chain's "number one priority."
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We all know this is not true. Profit is their number one priority. As long as mistakes are settled and nobody knows, management will keep on cutting staff.
 
I hope this gets some national attention. I wonder if there is anything we can do to help establish some kind of federal/state regulation on minimum help/tech requirement. That would be really cool 🙄
 
Do you think he will even make it anywhere with this case?

That store is REALLY HARD to work at and the stores have been increasing tech hours in the last couple months.
 
Old Timer said:
ALL errors MUST be reported. Failure to report can result in disciplinary action, as you would expect. No company can have a policy of covering up errors....
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Policy is one thing, company culture is another. How you prove the latter contradicts the former is the real trick.
 
MountainPharmD said:
Ahhh yes! The mystical fantasy world where Old Timer lives. Sounds like a great place if it were only real.
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This is NO fantasy. You are required to report all errors. There is no exception. If not. you will be terminated as someone in my district was. There is no point in covering up an error. The punishment for covering up is usually worse than the punishment for the error. If you give the patient X instead of Y, you made an error. Own up to it. You can make it a non-error, by covering it up.
 
Any chance at all that a lawsuit like this might make a difference? I mean, how long will it take until a bunch of people start dying. Unfortunate that death is a pre-req for change.
 
It's a double edged sword. Patients want their scripts for as cheap as possible and quickly. However a business does need to generate a profit, provide patient safety, and take care of their employees.

Per Florida law, each pharmacist may have 2 techs at one time. Per our chain we have an extension to give 3 per RPh.

To keep up with demand we would need to have 2 Rph and 6 Techs on one shift, however this would essentially double labor costs and yield to rising Rx costs. Which would be passed to the patient for higher insurance/cash rates. OR could lower pay of all employees overall 🙁 Sad but maybe true with extra-grads in the future.

Perhaps if a pharmacy was capped at a certain script limit per week and the extra scripts that were maybe on auto fill would go to a slower nearby pharmacy.

There's no best answer but there is change happening within the field. Time will tell!

Edit- Never rush! Never let pressure alter your decision making capabilities! Take your time and explain to the patients you can have it in 5 minutes, or you can let us check it entirely to ensure your safety! I Doubt patients will argue.
 
I've seen more pharmacists get in trouble for not reporting an error as opposed to self reporting. I self reported when I was in retail and had nothing happen to me. If a lawsuit gets filed and you did not report an error that you knew about, that makes you look really guilty.
 
WVUPharm2007 said:
if they left the pharmacy at 3am to go to Duncan Donuts...
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I do that **** too... occasionally I'll close the pharmacy, clock out, place a note "I'll be back in 15 mins!" and go to buy a burger. You are entitled to 30 mins lunch break and 2 X 15 mins break...
 
amox said:
Edit- Never rush! Never let pressure alter your decision making capabilities! Take your time and explain to the patients you can have it in 5 minutes, or you can let us check it entirely to ensure your safety! I Doubt patients will argue.
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Wow who are your patients and where can I get a few? I fill 30% waiters at my store and they are all done in less than 15 minutes 99% of the time (including drive-thru) and yet I have one of the lowest sss in the district. Through granted, my customers are prettymuch the raffiest riff you could ever imagine.
 
Dr Wario said:
Wow who are your patients and where can I get a few? I fill 30% waiters at my store and they are all done in less than 15 minutes 99% of the time (including drive-thru) and yet I have one of the lowest sss in the district. Through granted, my customers are prettymuch the raffiest riff you could ever imagine.
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Yeah, if you try to use logic, they just say "how long can it take to put pills in a bottle?" Facepalm. One time I tried a trick I read somewhere (drug monkey?) I just reached behind me and grabbed a stock bottle "which pills? These? Not long at all. Ooh, you want the right pills." They shut up but probably not because they had a revelation that they were a douche, they probably just thought I was nuts. I've only been a prn retail pharmacist though so I don't give two %=*!s about metrics.
 
I have a feeling that this type of thing is going to continue to get worse. People's poor health choices are going to lead to more and more people needing to live on medications for the rest of their lives. The demand is going to increase faster than those that can serve them. There's a lot of talk about allowing techs work at remote sites on their own. After all, having a pharmacist only a phone call away is good enough, right?
 
THIS story is the story of every chain pharmacy today.
CVS and other chains like WAGS etc are jeopardizing patient safety for extra profit.
Since WAGS lost express scripts they are continuously cutting tech hours
I agree with the pharmacist in the video 100%

I WISH all the chain pharmacists can support him in some way so the media knows this is the story of every chain today
 
abc1234567 said:
THIS story is the story of every chain pharmacy today.
CVS and other chains like WAGS etc are jeopardizing patient safety for extra profit.
Since WAGS lost express scripts they are continuously cutting tech hours
I agree with the pharmacist in the video 100%

I WISH all the chain pharmacists can support him in some way so the media knows this is the story of every chain today
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So it gets out in the media and guess what? No one cares! All John Q. Public cares about is give it to me my way right away. Hell the pharmacist could be pissing all over himself from not having a bathroom break in 14 hours and the people in line to pick up thier Vicodin 2 weeks early would be pitching a fit screaming for the store manager because its taking to long.
 
MountainPharmD said:
So it gets out in the media and guess what? No one cares! All John Q. Public cares about is give it to me my way right away. Hell the pharmacist could be pissing all over himself from not having a bathroom break in 14 hours and the people in line to pick up thier Vicodin 2 weeks early would be pitching a fit screaming for the store manager because its taking to long.
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Agreed. Why has our profession turned into a commodity?
 
pharmaguide said:
Agreed. Why has our profession turned into a commodity?
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Because it is. In retail your payment is tied to the distribution of a product. The retail non-pharmacist bean counters look at prescription drugs no differently than any other product in the store. Deliver it as quickly and cheaply as possible in order to maximize profit. They do not care about you, the profession or in CVS's case doing it legally.

Its always been this way however back in the 30% profit days It was easier to slide by and be a bit inefficient. Now a days with shrinking reimbursement, $4 generics and a 2% to 6% profit margin the non-pharmacist bean counters are up in our **** really making our lives miserable. It is only going to get worse.
 
WVUPharm2007 said:
Because you live in America. Everything is monetized and set up for maximum profit. This includes healthcare. Naturally, the rest of the industrialized world thinks we are nuts.
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The rest of the world are a bunch of commie pansy-asses.
 
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