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This is my first job, I started working at a chain pharmacy 6 months ago and my pharmacy manager is driving me crazy. He's in his forties and I am much younger but I feel like I'm the adult and he's the kid. He is so lazy, he leaves untyped scripts for me all the time, and I know it's not because the tech was too busy but because he made her vacuum the store for 1/2 an hour before closing instead of typing 😡. He also always does gray illegal stuff, like giving someone 5 vicodin pills when the computer record shows the person already got all 10 vicodin pills from their prescription. My manager also gives expensive medicine like Enablex to a customer when it is refill too soon and he would take the copay amount from the customer, then he would bill insurance when it is soon enough and mark it as sold. He gets on everybody's nerves because he is so lazy he is always "passing the buck". The technicians and the store staff can't stand him. He spends hours on his cell phone. He constantly promises things but won't deliver. He won't check prescriptions until the techs pile up the baskets all the way up next to his computer. He NEVER helps out by typing prescriptions if there are long lines or lots of waiters.
Not only that, but on the day we overlap he leaves an hour early without telling me, then when I email him how come, he answers that because he has to be on the weekly conference call for managers, he considers that an "hour of work" so he leaves early. I believe he is scheduled until 4 and that corporate doesn't know he's leaving at 3 since we're salaried. And other pharmacists tell me the manager is always missing the conference call. He comes to work late and leaves early. When we overlap even if there's super long lines and I am super stressed out, he just walks out the door. Also when we overlap he just "disappears" and leaves me to do everything. Honestly it's like there's no overlap.
He constantly messes up the tech's schedules. Numerous times he completely ignores their handwritten notes on the bulletin board and he schedules them for the day they need off. Then when I call him he tells me it's my problem I have to fix it.
This pharmacy was doing well until he became the manager. And then we lost a lot of customers because we were one week behind. Then I got better and faster, I started coming early and leaving an hour late if necessary to catch up, and things got better but the customers didn't come back .
This manager is also really lazy when it comes to hiring techs. For example we have 6 techs, 4 are "A" techs and 2 are "B" techs who are training to be "A" techs. And yet we have two "A" techs scheduled as cashiers only but paid as "A" techs. The manager thinks its all right even though it hurts our budget and no one has enough hours. We don't need all those techs.
I don't know what to do. I like the techs, I like the pharmacy because it's not too busy or too slow, and I like the small city we're in.
I talk to him, but he always brushes off my concerns. Everything I say is just whatever. He has the power of glib, when he talks he's so smooth and when the district manager comes he can talk smooth and make jokes. I'm not like that I always get tongue tied when talking.
But I am getting so frustrated. And today I am venting because I am sick of people coming in and screaming at me how come their rx isn't ready they dropped it off yesterday (when he was working). I am tired of how rude he is and his lack of common courtesy. I am especially upset with how he dispenses controlled drugs without a proper prescription. He always bends backwards to please customers and he''s not firm with them the way I am. So he gives them early refills on their controlleds and then they get mad at me because I don't do the same!
What do I do? Right now I am just sucking it up. I don't want to rat out on him because I don't think that will help my career. I don't want to transfer. Because I am always hearing horror stories on this forum and when I go to other pharmacies I see with my own eyes how bad other places could be.
I just wanted to vent my frustration to someone who understands!
Not only that, but on the day we overlap he leaves an hour early without telling me, then when I email him how come, he answers that because he has to be on the weekly conference call for managers, he considers that an "hour of work" so he leaves early. I believe he is scheduled until 4 and that corporate doesn't know he's leaving at 3 since we're salaried. And other pharmacists tell me the manager is always missing the conference call. He comes to work late and leaves early. When we overlap even if there's super long lines and I am super stressed out, he just walks out the door. Also when we overlap he just "disappears" and leaves me to do everything. Honestly it's like there's no overlap.
He constantly messes up the tech's schedules. Numerous times he completely ignores their handwritten notes on the bulletin board and he schedules them for the day they need off. Then when I call him he tells me it's my problem I have to fix it.
This pharmacy was doing well until he became the manager. And then we lost a lot of customers because we were one week behind. Then I got better and faster, I started coming early and leaving an hour late if necessary to catch up, and things got better but the customers didn't come back .
This manager is also really lazy when it comes to hiring techs. For example we have 6 techs, 4 are "A" techs and 2 are "B" techs who are training to be "A" techs. And yet we have two "A" techs scheduled as cashiers only but paid as "A" techs. The manager thinks its all right even though it hurts our budget and no one has enough hours. We don't need all those techs.
I don't know what to do. I like the techs, I like the pharmacy because it's not too busy or too slow, and I like the small city we're in.
I talk to him, but he always brushes off my concerns. Everything I say is just whatever. He has the power of glib, when he talks he's so smooth and when the district manager comes he can talk smooth and make jokes. I'm not like that I always get tongue tied when talking.
But I am getting so frustrated. And today I am venting because I am sick of people coming in and screaming at me how come their rx isn't ready they dropped it off yesterday (when he was working). I am tired of how rude he is and his lack of common courtesy. I am especially upset with how he dispenses controlled drugs without a proper prescription. He always bends backwards to please customers and he''s not firm with them the way I am. So he gives them early refills on their controlleds and then they get mad at me because I don't do the same!
What do I do? Right now I am just sucking it up. I don't want to rat out on him because I don't think that will help my career. I don't want to transfer. Because I am always hearing horror stories on this forum and when I go to other pharmacies I see with my own eyes how bad other places could be.
I just wanted to vent my frustration to someone who understands!
