Hey all, I was wondering how your pharmacies handle medication returns. We have an issue with our inventory (way too high) and need to trim it down. He was a lot of high priced brand name meds on our shelved (ex: Fortamet) that havent been dispensed in the past 6 months. I was wondering when your pharmacy does returns do you often get full reimbursement or partial and how much partial reimbursement do you get. Also if a product is still in-date (ex: expires in 2018) can you still return or do you have it leave it on the shelf until it expires? Thanks for the help.
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Medication Returns
Started by TLaw8860
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Depends on your wholesaler(s) and contracts. I can get full value refunded on recent purchases (within 30 or 90 days?) from one wholesaler and anything with 6+ months shelf life from another (who carries fewer products).
Return it to the wholesaler. Sometimes you get a refund, sometimes you don't; just depends on your contract and the drug/expiration date. I've ordered too much of something/wrong product and always have sent it back with a full refund, though it didn't sit around for 6 months.
With items that are about to expire/have just expired you may get a partial refund from the manufacturer.
With chains there are third party companies that take damaged products/expired products, you just have to pull the products and prepare the order for shipping. I assume they they send the items to the manufacture and collect partial refund for you but I don't really know. Same thing with your third party vendor; you should be able to process returns in their system and they will take the items with them when they drop off your next order. For the most part I think you get at least a partial refund on most items; unless they are severely outdated or damaged.
With items that are about to expire/have just expired you may get a partial refund from the manufacturer.
With chains there are third party companies that take damaged products/expired products, you just have to pull the products and prepare the order for shipping. I assume they they send the items to the manufacture and collect partial refund for you but I don't really know. Same thing with your third party vendor; you should be able to process returns in their system and they will take the items with them when they drop off your next order. For the most part I think you get at least a partial refund on most items; unless they are severely outdated or damaged.
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