The other day I was interning at a pharmacy and a gentlemen came in to get his controlled substance refilled but there was an issue.
The previous month the families house was robbed and along with valuables being stolen so was the man's Oxycodone. The pharmacy manger filled the new script with the police report and all was fine.
The following month the man came in a couple days early to fill his script but the pharmacist on duty said he had to wait until the 31st day as he used up 7 days early. The man attempted to explain the robbery and the pharmacist said to call his doctor for advice.
Is there a mechanism in place to reset the states counter on refills due to circumstances like that of a robbery, fire, mugging, etc?
I felt bad for the man as he had cancer and a chronic arthritic condition. Personally I felt the pharmacist was being a bit tough seeing that the man lost many possessions.
Thought?
The previous month the families house was robbed and along with valuables being stolen so was the man's Oxycodone. The pharmacy manger filled the new script with the police report and all was fine.
The following month the man came in a couple days early to fill his script but the pharmacist on duty said he had to wait until the 31st day as he used up 7 days early. The man attempted to explain the robbery and the pharmacist said to call his doctor for advice.
Is there a mechanism in place to reset the states counter on refills due to circumstances like that of a robbery, fire, mugging, etc?
I felt bad for the man as he had cancer and a chronic arthritic condition. Personally I felt the pharmacist was being a bit tough seeing that the man lost many possessions.
Thought?