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Currently, I am working at a CVS chain store as a first year intern pharmacist. Today, a patient came in person to pick up his prescription. It is a refill prescription, not a new medication. Part of the procedures was to put down his "receipt sticker label" onto a log sheet, and obtain a signature from him.
There are two boxes for him to choose from to sign. One says, "No, I would not like to speak with a pharmacist," and another says, "Yes, I would like to talk to pharmacist, blah blah." Since the med is not new, the convention is to just have him sign the "No" box. So before letting him sign it, I asked, "Would you like consultation?" He said, no, so I told him to sign the "No" box. We then proceeded with everything else and he left. This is overseen by my preceptor.
My preceptor later told me that as a tech (I am actually not a "tech," but officially an intern pharmacist. But CVS treats us as "techs.") I cannot legally ask the question "Would you like consultation?" I was just asking and was in no way going to do it myself as a 1st year student. I simply have not enough knowledge myself. I know that very well. 😉 He, my preceptor, said that this is actually against the Board of Pharmacy's policies, and I should NEVER ask that question. Otherwise, my license may be revoked and he can be cited.
Now, my question is, is that really true? Can I not ask "Would you like consultations?" It seems to conflict with what I have learned in class. Asking that simple question really is against the law? (A licensed pharmacist in practice can ask this question with no problem, of course, right?) I don't want to jeopardize his and my own license, but I also want to make sure I don't force the patients to sign the "No" box every single time without letting them know what the boxes mean.
(I probably will not be asking the same question ever again as it is more respectful to follow my preceptor's directions. I am under the supervision of his guidance, after all, and I value that over the insistence of asking this one, same question. However, I just want to ask for knowledge sake.)
And if it is true, do you think I can use the question, "Do you have any questions about your med?" instead? And if they say yes, I would just direct them to my preceptor and have them sign the "Yes" box. Would that be better?
Thank you for reading a length post. 👍
There are two boxes for him to choose from to sign. One says, "No, I would not like to speak with a pharmacist," and another says, "Yes, I would like to talk to pharmacist, blah blah." Since the med is not new, the convention is to just have him sign the "No" box. So before letting him sign it, I asked, "Would you like consultation?" He said, no, so I told him to sign the "No" box. We then proceeded with everything else and he left. This is overseen by my preceptor.
My preceptor later told me that as a tech (I am actually not a "tech," but officially an intern pharmacist. But CVS treats us as "techs.") I cannot legally ask the question "Would you like consultation?" I was just asking and was in no way going to do it myself as a 1st year student. I simply have not enough knowledge myself. I know that very well. 😉 He, my preceptor, said that this is actually against the Board of Pharmacy's policies, and I should NEVER ask that question. Otherwise, my license may be revoked and he can be cited.
Now, my question is, is that really true? Can I not ask "Would you like consultations?" It seems to conflict with what I have learned in class. Asking that simple question really is against the law? (A licensed pharmacist in practice can ask this question with no problem, of course, right?) I don't want to jeopardize his and my own license, but I also want to make sure I don't force the patients to sign the "No" box every single time without letting them know what the boxes mean.
(I probably will not be asking the same question ever again as it is more respectful to follow my preceptor's directions. I am under the supervision of his guidance, after all, and I value that over the insistence of asking this one, same question. However, I just want to ask for knowledge sake.)
And if it is true, do you think I can use the question, "Do you have any questions about your med?" instead? And if they say yes, I would just direct them to my preceptor and have them sign the "Yes" box. Would that be better?
Thank you for reading a length post. 👍