Panic Button
Started by bananaface
I don't recall having one at CVS when I used to work there, but both of the hospitals I work at do, it only alerts security though and they are just a bunch of wannabe cops who are completely unarmed (no gun, no taser, no baton, no handcuffs, no zipties).
Yeah, but let's say the robbery goes bad and the pharmacist and the tech get shot and are just lying there on the floor and there are no witnesses to call 911. Instead of EMS getting there in time, they are discovered dead by the next customer who comes into the store.
I accidentally trigger the 'panic button' in the safe while back-counting C2. I've been an intern there for years since before I float as an Rph and never knew it existed. Of course, I wasn't told but now I know. One of the manager said he/she counted >15 cops.
What was the incident?
I have not been in a pharmacy with a panic button (that I knew about anyway).
I have not been in a pharmacy with a panic button (that I knew about anyway).
When I started, they taught the new grads to give them what they want and not to call the cops until after they have left the store. This makes sense to me. If they get away, it costs me nothing but maybe some time to fill out paperwork for the C2 loss. If the cops get there too fast, I might become a hostage along with the rest of my staff and then my chances of being harmed go up a lot.
A guy took a running jump over a 5 foot tall barrier (OTC shelving/wall/counter), punched out a technician, then ran away.
I was taught that back when I worked as a Target cashier, and in fast food. Just hand over the money and worry about everything else later.
My old hospital had a panic button by the employees-only retail window (and a pharmacist did have to use it when a customer went berserk) and another button underneath one of the work stations in the event of an incident, whatever that might be.
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Would the panic button have changed the outcome?
Just put up some barbed wire around the pharmacy, problem solved.
I have worked in a few retail pharmacies with panic buttons. It was odd too because they were stores in the suburbs when the stores in the city were in worse neighborhoods.
Nope. I just said I would see if anyone else used them after one of my techs suggested it.
I used to work at a hospital that had a panic button in the pharmacy. Never needed it, but since we were in a rough neighborhood, I was glad we had it. As Sparda said, if a robbery turned violent you'd want somebody to find out immediately, rather than when dayshift comes in to relieve you and finds that you've already bled out.
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