A survey of job satisfaction, sources of stress and psychological symptoms among New Zealand health professionalsAuteur(s) / Author(s)
DOWELL Anthony C. (1) ; WESTCOTT Travis (1) ; MCLEOD Deborah K. (1) ; HAMILTON Stephen (1) ; Affiliation(s) du ou des auteurs / Author(s) Affiliation(s)
(1) Department of General Practice, Wellington School of Medicine, University of Otago, Wellington, NOUVELLE-ZELANDE
Résumé / Abstract
Aim. To assess job satisfaction, job-related stress and psychological morbidity among New Zealand physicians, surgeons and community pharmacists and provide comparison with New Zealand general practitioners (GPs). Methods, 411 physicians, 330 surgeons and 400 randomly sampled community pharmacists, were surveyed, Psychological morbidity was assessed by the General Health Questionnaire (GHQ-12) and job satisfaction by the Warr Cook Wall scale. Results. Response rates were 70.5% for physicians, 69% for surgeons and 76% for community pharmacists. Job satisfaction scores for surgeons were similar to scores for GPs. Pharmacist and physicians scores were lower. Job atisfaction varied according to gender, the relative amount of time spent in public practice and the perceived ill of work on health. Pharmacists had the highest number of cases with significant scores on the GHQ-12 scale, with physicians and surgeons scoring similar to GPs. In each of these health professional groups approximately 10% described a level of symptoms that is associated with more severe psychological disturbance Conclusions. All three groups were generally satisfied with their jobs. Pharmacists were significantly less so.