Pharmacy Customer Service

Started by josh6718
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josh6718

Pharmacist
15+ Year Member
Just curious what the most ridiculous complaint you ever encountered. This one took it to a new level for me...

http://www.consumeraffairs.com/rx/walgreen.html?page=2

"I went to Walgreens to have a fake prescription for Percocet filled after months of having fake scripts filled at other pharmacies with no problems. On the rare occasion a pharmacy did suspect it of being fake, the worst they did was tell me I'd have to come back after they verified it with Dr. But Walgreens didn't fill it or just tell me no, they had the nerve to tell me would be ready in 30 mins so I'd wait then call cops and have me arrested! I had to go to jail and was on probation 3yrs and am now a felon. If they didn't want to fill it all they had to do was say no like other pharmacies, there was no need to have me arrested! It didn't affect pharmacist either way!"
 
We got blamed for a fight that broke out in the household because the doctor hadn't responded to a refill request we sent. They claimed it was our job to get it authorized.