Hi everyone. I am a new tech at walgreens and I have no experience. I am trying to learn everything as quick as I can but it can be stressful when no one seems like they want to help and you don't want to annoy them. I am scheduled to work by myself in the future and I am stressed that I won't know everything. I would appreciate it so much if someone can help me understand and how to solve third party rejects (when it says adjudication succeeded, CMS notice, NDC mismatch, retrieve by store manually, etc the common TPR) how to submit SDL, if a patient wants a refill what do you look at before processing it (if it says STRD, CL, etc) and other important things I should know as a tech. Also, what do you do differently when you open and close? Any help is very much appreciated!!!