I thought this was a joke when I saw someone was actually taking up for CVS. I have worked at both CVS and Walgreens and CVS takes the trophy of the worst retail to work for. They 100% only care about metrics that will lead to filling a script. Do they care if I counsel someone or if I intervene on a serious drug drug interaction? Do they ever ask me about those times or have any metrics slightly related to counseling/interventions? No. Everything leads to filling a script=$$$ in their pocket. They are a joke. If I am taking my time with a patient and helping them while I have things going red or voicemails going over their magical 10 minutes, guess which one they care more about? I have never been able to throughly talk to a patient about all of their medications. If I take 5-10 minutes to counsel, it is like the place is going to burn down and my technicians are yelling WAITER or DOCTOR CALL in my ear the whole time. Also, let's talk about the ratio of pharmacists to techs that is clearly illegal. I wonder how CVS gets away with this for so long. Why is there such a rule when it's not even enforced? I'm sure everyone is even scared to tell their BOP because CVS will respond with less technicians, because it is unheard of to have another pharmacist working with you. I despise this company and can't wait for the day I can leave. They are lucky there's a system with a huge influx of new pharmacists every where with 100,000+ in debt. I check SDN all the time just to have comfort that I am not alone in CVS-HELL. When I am there, it's like a marathon. CVS wants every person to do the work of 2. They can care less about the quality of your life and health. They have turned pharmacy into McDonalds, lets be for real. Quick service is the top priority. Never mind any of that other pharmacy mumbo jumbo that these pharmacists went to school for years for. Who cares. Just verify and get the money QUICK. Don't forget about ReadyFill. And ScriptSync. And calling them 3 times a day as soon as it's ready. Joke.