I had the same problem while processing. I was notified that they were missing my secondary application and transcripts. I had sent them twice and they still said that they didn't receive them. I finally got an e-mail one day before the deadline that mine is complete. hewww...But, I have no idea about your case because the deadline is already passed long time ago. I remember it's Oct 15th. But, you can check them if they can wait for your follow-ups.