I got the secondary and interview websites to work. Are you using Internet Explorer? I know it says on the sign-in page that you should use either IE 6.0 or above or Netscape, not Mozilla, Safari, etc.....Maybe this is the problem? I DID have a problem with the link that they provided for interview housing...I ended up just going to the website and scavenging that link from there....Wish I could be more help...I just used the links given in the letter and they worked fine.