Prospective pharmacist interviewing retail pharmacists

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blueclassring

Senior Member
15+ Year Member
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I'm a career switcher looking to switch into a pharmacy career from a chemical engineering background. I've contemplated switching into this field for a very long time. To gain exposure to what I may be potentially getting myself into, and to avoid not enjoying this new career I currently volunteer at a hospital pharmacy. It looks like a very good job, but I am sure I am not getting the entire prospective of hospital pharmacist job entirely.

I realize from the postings here that most pharmacists jobs are in the retail environment and I am also aware that it is more probable that I could end up in a retail establishment upon graduation. So I decided that I needed to get a look at retail conditions.

Most places that I called yesterday were not too keen on me doing a job shadow of them because they were either too busy, too lazy, or HIPAA regulations/store rules did not permit them to get me into the pharmacy. So I asked them if I could do a personal interview with them.

The first pharmacist I called would not do a personal interview because he owned his own pharmacy and was too busy to see me but he did give me about 10 minutes on the telephone to ask him questions. I called another pharmacist who works for Savon/Albertson's and she agreed to do a face to face meeting with me.

The first pharmacist owns his own pharmacy and has been a pharmacist since 1965. The second pharmacist, a female, has been a pharmacist since about 1975. Both echoed the fact that the profession has changed dramatically, and that it was much better than the advent of computers. They further indicated that at that time pharmacists knew their customers and patient/pharmacist interaction was important. Both conveyed to me that today that pharmacy is not very enjoyable anymore because of the dealings with irate customers, repetitive questions, and insane insurance policies. They echoed that it is increasingly impersonal these days. The male pharmacists told me that "today it's a game of my [pharmacy] computer matching the insurance computer." The female, who works at Savon, says that she gets no lunch breaks and working there is for the sake of generating revenue for the store. She said that each pharmacist was delegated by the store to do a minimum of 300 scripts/day. (There were two pharmacists on duty that day, so I assume that over 600 scripts passed through that pharmacy on a daily basis. Also, there was a high line forming when I got to the pharmacy. I wasn't sure if she could talk to me.) I asked her if that was feasible to do, and she said that many pharmacists struggle achieving that number. In answering my questions, she told me that only about 10% of knowledge gained in school is applied to the retail environment. She also mentioned the term "fast-food" several times when describing the environment of the pharmacy. (I found that interesting because she either visits this site pharmacyweek.com, or this is a term that has been adopted to describe the state of the pharmacy these days.)

The female pharmacist that I interviewed in person looked very tired and not just because she may have been tired that day, but it appeared as though their was no more "spark" in her. I asked her if she would do it all over again. She said she would only because she enjoyed the old days, but there is no way she would get into it if she knew she would be working under such conditions today.

The female pharmacist did not discourage me from getting into pharmacy field, but she did offer some valid suggestions for anyone considering it. Her suggestion to anyone getting into to the pharmacy field is this. Use pharmacy as a secondary option or as a specialization, meaning it should be used a lucrative part-time means of income while you pursue another passion. In other words do not use it for your primary means of income in your working career because the chance of getting burned out is very high; USE IT AS A MEANS TO AN END. She stated that it is a good idea to combine it with another degree(i.e. law), and specialize in pharmacy matters. To those that want to work their way up the corporate ladders, she says that it is essential to work in a store environment in order to become a district manager or vice-president. She finally suggested it can be used as a part-time job while you do something else, meaning that pharmacy should not be your primary means of income. Her ultimate goal in a couple years is to do pharmacy part time while see pursues other avenues in her life.

These set of interviews has been an eye-opening experience. I did not believe a lot of what is posted on pharmacyweek.com, so I had to find out about this myself. Most of the conditions conveyed on the website about retail conditions are factually true(which sucks!!!!). I will continue interviewing pharmacists to see if this general feeling of the industry is prevalent among them. Hopefully, in my next interviews I can speak to some younger pharmacists who have just entered the field and their reactions to conditions there.

Please take this post with a grain of salt. I by no means am trying to discourage anyone from entering the profession of pharmacy. These are merely my observations and I am echoing what I was told.

Thanks,

gary
 
i appreciate you taking the time to write that post. i found it interesting that the woman suggested using pharmacy as merely a secondary source of income. sure is alot of schooling to just earn money on the side.
i have mixed emotions about pharmacyweek. on one hand, i can find it very believeable that that's how things are, but on the other hand, it's only a handful of people who post on there. maybe the others don't hate the job so they don't feel the need to get on the computer and post. really don't know, but i think what you're doing is great. let us know what others have to say.
 
Gary,

What makes you believe you'll end up in a retail setting? And would you not pursue pharmacy just because retail sux?
 
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very informative
But I think that can be said about most jobs. Getting burned out that is. Law or medicine although can be less mundane/routine, lawyers and MD docs work intensly stressful hours that pharmacists will relatively not.

One of my personal plans, is to work in a pharmacy part time for most of my life. I dont feel I will have a high cost of living, sure I wont be able to afford that BMW, but Ill have more free time for myself and will not be stressed out as much. Working part time as a pharmacist is the same or better pay than full time at most other jobs. Any others thought of this?
 
I dont feel I will have a high cost of living, sure I wont be able to afford that BMW,

Actually... you will be able to afford the BMW.. you probably just choose not to.
 
Folks,

Thanks for the kind comments. I posted this in hopes that other students would go out there and talk to pharmacists out there. I really didn't believe the hype on pharmacyweek.com, so I had to check it out for myself. I'm not discouraged by two negative conversations but I am coming into this with a new found appreciation for what pharmacists have to put up with. Who knew so much went on behind that counter? I have also come to realize that not everything is positive and I can't view the field through rose-colored glasses. :laugh:

Zpacksux,

I am not saying that I will end up in retail, but most jobs in the pharmacy field are in retail. If it were my choice, I would not work retail but then again I don't have any experience working in retail. I do have some customer service experience which was along the same lines(i.e. irate customers, Lete me talk to your supervisor bs call, and the like) Anyways, I am just going off the experience of others...

I forgot to add this to my earlier post. The pharmacist told me they are pretty much guaranteed a $1/yr raise and also receive raises anytime a new pharmacist joins their crew. Also, if a new entry level pharmacist wanted to work for their Albertson's/Savon's Drugs they would more than likely start working weekends(1 weekend off/month). I figure she is talking about relief person.

She did tell me that the lifestyle afforded by a pharmacist salary can be good, and that's the only positive thing I got from our conversation. The male pharmacist told me the same thing. She also admitted that hospital pharmacy used more of the knowledge acquired from school.
 
At least retail provides great job security...


Most people in the IT industry are stuggling with that right now.
 
Although about 75% of pharmacists are in retail settings, with 20% in hospital settings, you should not assume that the hospital positions are hypercompetitive. The hospital positions will prefer PharmD grads, which will be in shorter supply than the PharmD+BSc category (obviously), giving you an advantage. Secondly, it could very well be that 75% of new pharmacists want to work in retail anyway, making the spots equally competitive. Hospital work tends to pay less as well.

Of course, I could be completely wrong, just my hypotheses.
 
Clinical positions in hospitals are competitive....

staff pharmacists at hospitals from what i have heard are not
 
SomeGuy said:
Although about 75% of pharmacists are in retail settings, with 20% in hospital settings, you should not assume that the hospital positions are hypercompetitive. The hospital positions will prefer PharmD grads, which will be in shorter supply than the PharmD+BSc category (obviously), giving you an advantage. Secondly, it could very well be that 75% of new pharmacists want to work in retail anyway, making the spots equally competitive. Hospital work tends to pay less as well.

Of course, I could be completely wrong, just my hypotheses.

Hmmm... you're kinda wrong... :meanie:
 
bbmuffin said:
Clinical positions in hospitals are competitive....

staff pharmacists at hospitals from what i have heard are not

"Clinical" position needs to defined.. Clinical Coordinator for the hospital? yes..competitive.. It's M-F 9-5 job.

Clinical Pharmacist/Instructor/Associate Prof school... somewhat competitive....

Clinical Pharmacist specialized..and working in Satelites.. not as competitive..

Then again, I expect my staff pharmacists to perform clinical duties..so they can be called.. "clinical staff pharmacist?"

Purely distribution staff pharmacist? What a waste of education and talent..
 
ZpackSux said:
"Clinical" position needs to defined.. Clinical Coordinator for the hospital? yes..competitive.. It's M-F 9-5 job.

Clinical Pharmacist/Instructor/Associate Prof school... somewhat competitive....

Clinical Pharmacist specialized..and working in Satelites.. not as competitive..

Then again, I expect my staff pharmacists to perform clinical duties..so they can be called.. "clinical staff pharmacist?"

Purely distribution staff pharmacist? What a waste of education and talent..

From your posts, you seem very knowledgable. From looking at your bio, I noticed that you are a hospital admin.

Are you already a pharmD? Also, I noticed that your bio says that your residency was ID. What does that mean?

I guess I'm asking for more of your experiences and opinions on the field of pharmacy. Do you like the hospital setting?
 
Go speak to a physician, a lawyer, someone who works in IT, a biology PhD, etc and tell me what you come up with. I've heard similar stories about doctors, lawyers, IT professionals, etc who wouldn't recommend it to their children and say it isn't as good as it used to be. that's the truth in nearly evry single profession out there. i have also seen similar rants as those seen in pharmacyweek in a lawyer's blog page!!