Agreed on the zero liability part. as for the doctors responding though, you would be surprised how hard it is to reach a doctor sometimes. We have a giant box of PA's, nonformulary med-switches, inelligible scripts, etc. etc. and we try calling everyday. sometimes the doctor is not there, sometimes the doctor is eating lunch, sometimes the operator is a ***** and transfers you to the wrong area, sometimes it goes to voicemail, sometimes the voicemail is full, sometimes you leave a voicemail and you never hear back from them EVER, sometimes you leave a message with the secretary and she says "ok i'll give it to the doctor", and you call again the next day and the same secretary is like "What message?", sometimes the doctor only works on every other wednesday from 2-3 p.m., sometimes the dingus secretary puts you on hold for 30 minutes so she can finish her doodle jump game on her iphone. etc. We had a doctor try to be cute and send one prescription for ranexa 1000 bid and one for ranexa 500 bid on the same day. had to call to verify cause pt. never got it from us before. that was a month ago. and the doctor sent the same 2 ranexa scripts this month along with the patient's other refills. and believe it or not, this situation does not even crack my top 10 stories about unreachable doctors