Psychiatry Malpractice Lawsuit (ED)

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bbc586

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A 24-year-old patient is seen in the ED by the EM doctor and the psych social worker.

Her boyfriend broke up with her while driving, she tried to get out of the car while it was moving (unclear if suicide attempt or just trying to get away from him).

Boyfriend so concerned he called 911 and she was taken to the ED.

She tells medical staff she is no longer suicidal, contracts for safety, and is therefore discharged.

Dies 5 hours later.

More info here: Expert Witness Case #21
 

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I read it, and I just wanna make sure I got it right.

The girl tried to commit suicide, bf calls 911. They go to the hospital, EM doctor talks ONLY with the girl who recently attempted suicide. He thinks she's fine and let her go WITHOUT ever talking to the boyfriend.

That's it, right?

I don't know what to say, EM doctor did very, very wrong. Seems to me a very visible mistake, but I would love to hear more opinions.
 
1) Civil rights to confidentiality and what is an emergency that permits contact against a patients wishes can vary by state.
2) There could easily be different expert opinion then what was given here.
3) Standard of care from what I've seen by Emergency Physicians is lower when evaluating SI patients compared to Psychiatrists and I wonder if that was even taken in to consideration. Why is the Psychiatrist giving an expert opinion on the ED doc?
4) Don't be so hasty to point fingers until you have worked a 1000+ hours in an ED / Psych ED.
5) There are lots and lots of fine details missing on this post, about the details of the case, that it's not enough to really reflect on.
 
I read it, and I just wanna make sure I got it right.

The girl tried to commit suicide, bf calls 911. They go to the hospital, EM doctor talks ONLY with the girl who recently attempted suicide. He thinks she's fine and let her go WITHOUT ever talking to the boyfriend.

That's it, right?

I don't know what to say, EM doctor did very, very wrong. Seems to me a very visible mistake, but I would love to hear more opinions.

This is scarily close to the standard practice in a lot of ED's I've seen recently. While I completely agree with the expert above the collateral information is key, many places face a real lack of beds and have push back by administration for length of stay in ED's (in many cases this actually costs the ED doctor money). Fighting to involuntarily hospitalize someone from the ED is a nightmare scenario for them. This case is a perfect example of a real problem with our system.
 
1) Civil rights to confidentiality and what is an emergency that permits contact against a patients wishes can vary by state.

Can you give an example of a state where a person presenting via EMS for CC of SI with a possible SA does not provide the physician the ability to contact collateral against the patient's wishes? I've only practiced in two states but I'm surprised there are state laws that would prohibit this.
 
Can you give an example of a state where a person presenting via EMS for CC of SI with a possible SA does not provide the physician the ability to contact collateral against the patient's wishes? I've only practiced in two states but I'm surprised there are state laws that would prohibit this.
Not OP, but the attempt is not alluded to in the ED documentation. It looks like what was passed on is he broke up with her, she threatened, he called 911. Without the reported attempt, I‘ve known more than a couple of ED docs that will take her word for it. Especially when she’s going home with family that apparently thinks that’s a good idea.
 
Not OP, but the attempt is not alluded to in the ED documentation. It looks like what was passed on is he broke up with her, she threatened, he called 911. Without the reported attempt, I‘ve known more than a couple of ED docs that will take her word for it. Especially when she’s going home with family that apparently thinks that’s a good idea.

The plaintiffs didn't seem to put a ton of liability on the ED doc, offering to settle for $45k, less than a tenth of what they wanted from the social worker. I don't see what the plaintiffs wanted from EMS
 
Not OP, but the attempt is not alluded to in the ED documentation. It looks like what was passed on is he broke up with her, she threatened, he called 911. Without the reported attempt, I‘ve known more than a couple of ED docs that will take her word for it. Especially when she’s going home with family that apparently thinks that’s a good idea.

This was the failure on the paramedics part to not obtain/pass along that information.
 
Not OP, but the attempt is not alluded to in the ED documentation. It looks like what was passed on is he broke up with her, she threatened, he called 911. Without the reported attempt, I‘ve known more than a couple of ED docs that will take her word for it. Especially when she’s going home with family that apparently thinks that’s a good idea.

I agree and note above I've seen many EDs work like this. I am just trying to ascertain which states have laws that prevent this non-authorized collateral collection in psychiatric emergencies (and I could honestly guess some states that would). It's a bit astonishing to me, but also very believable as an American.
 
I read it, and I just wanna make sure I got it right.

The girl tried to commit suicide, bf calls 911. They go to the hospital, EM doctor talks ONLY with the girl who recently attempted suicide. He thinks she's fine and let her go WITHOUT ever talking to the boyfriend.

That's it, right?

I don't know what to say, EM doctor did very, very wrong. Seems to me a very visible mistake, but I would love to hear more opinions.

Not quite correct. The patient was assessed by a social worker in the ER, which is why they were settling with the social worker for like 10x what they wanted to settle with the ER doc for.

It’s interesting that this thread is quite a bit different than the reddit thread. I more agree with the reddit responses to this, this is a patient I probably would have sent home. If I remember right, she was also drunk when she was in the car with the boyfriend. So, she sobers up in the ER, says no I wasn’t actually suicidal, I would call collateral but if boyfriend says she hasn’t done anything like this before, she was drunk and just tried to jump out of the car, she agrees to outpatient followup, agrees to walk through a safety plan, etc.....I’d send her home. What stupid lawsuits like this don’t address is how many patient HAVE gotten sent home just like this and haven’t killed themselves. We should be hospitalizing however many people just to happen to catch the 1 who actually might do it?

They probably only even settled because 1) the settlement amounts were so low (<500k starting offer and I guarantee the malpractice attorneys negotiated lower than that) and 2) there was the actual omission of fact in not attempting to gather collateral. If this had been strictly about her suicide itself, it probably wouldn’t have flown.
 
Agreed that generally we don't know enough about what actually went down.

Was the BF sitting around waiting to talk to someone or did he leave as soon as they arrived? Did the patient give any actual info on how she arrived to the ED when the SW interviewed her? How good/bad was the EMS signout on the patient?

If BF left immediately, EMS basically just said "picked up some girl who was saying she wanted to die", and the patient was not revealing of the actual sequence of events, then it's really hard to fault the care overall. I agree that it's a best practice to get some sort of collateral before discharging a suicidal patient so, even if it wasn't the boyfriend, they should have talked to someone.
 
Calling collateral is of course crucial, but I think it’s definitely not settled she attempted suicide. Sounds like a drunk patient manipulating her boyfriend. And I really disagree with the expert who said any suicide attempt would mandate psych admission. There’s so much nuance here that the expert completely missed, as I cynically assume he sold his opinion for a nice chunk of change.
 
Not quite correct. The patient was assessed by a social worker in the ER, which is why they were settling with the social worker for like 10x what they wanted to settle with the ER doc for.

It’s interesting that this thread is quite a bit different than the reddit thread. I more agree with the reddit responses to this, this is a patient I probably would have sent home. If I remember right, she was also drunk when she was in the car with the boyfriend. So, she sobers up in the ER, says no I wasn’t actually suicidal, I would call collateral but if boyfriend says she hasn’t done anything like this before, she was drunk and just tried to jump out of the car, she agrees to outpatient followup, agrees to walk through a safety plan, etc.....I’d send her home. What stupid lawsuits like this don’t address is how many patient HAVE gotten sent home just like this and haven’t killed themselves. We should be hospitalizing however many people just to happen to catch the 1 who actually might do it?

They probably only even settled because 1) the settlement amounts were so low (<500k starting offer and I guarantee the malpractice attorneys negotiated lower than that) and 2) there was the actual omission of fact in not attempting to gather collateral. If this had been strictly about her suicide itself, it probably wouldn’t have flown.
Where’s the Reddit thread?
 
Calling collateral is of course crucial, but I think it’s definitely not settled she attempted suicide. Sounds like a drunk patient manipulating her boyfriend. And I really disagree with the expert who said any suicide attempt would mandate psych admission. There’s so much nuance here that the expert completely missed, as I cynically assume he sold his opinion for a nice chunk of change.
Hindsight is 20 20. When there's a bad outcome, they will always find an error if omission or negligence.
 
Not quite correct. The patient was assessed by a social worker in the ER, which is why they were settling with the social worker for like 10x what they wanted to settle with the ER doc for.

It’s interesting that this thread is quite a bit different than the reddit thread. I more agree with the reddit responses to this, this is a patient I probably would have sent home. If I remember right, she was also drunk when she was in the car with the boyfriend. So, she sobers up in the ER, says no I wasn’t actually suicidal, I would call collateral but if boyfriend says she hasn’t done anything like this before, she was drunk and just tried to jump out of the car, she agrees to outpatient followup, agrees to walk through a safety plan, etc.....I’d send her home. What stupid lawsuits like this don’t address is how many patient HAVE gotten sent home just like this and haven’t killed themselves. We should be hospitalizing however many people just to happen to catch the 1 who actually might do it?

They probably only even settled because 1) the settlement amounts were so low (<500k starting offer and I guarantee the malpractice attorneys negotiated lower than that) and 2) there was the actual omission of fact in not attempting to gather collateral. If this had been strictly about her suicide itself, it probably wouldn’t have flown.

Agreed. We see drunk/high people in the ED all the time who are suicidal until they're sober. We also see girls who are suicidal in the heat of the moment in the context of a breakup/argument with their significant other. They then recant in the ED. If we were to hospitalize every single one of these, no one would get a bed, ever.

The only thing that went wrong here was not getting collateral, but I also don't know that the now ex-boyfriend is the person to get collateral from against the wishes of the patient. I would have probably contacted her parents which is where it looks like she went following discharge unless I was on the fence about discharge and needed the ex to weigh in.
 
Yeah, I'd say the only potential deviation from standard of care was the lack of collateral. However, I don't think it meets the standard of negligence.
 
Not quite correct. The patient was assessed by a social worker in the ER, which is why they were settling with the social worker for like 10x what they wanted to settle with the ER doc for.

It’s interesting that this thread is quite a bit different than the reddit thread. I more agree with the reddit responses to this, this is a patient I probably would have sent home. If I remember right, she was also drunk when she was in the car with the boyfriend. So, she sobers up in the ER, says no I wasn’t actually suicidal, I would call collateral but if boyfriend says she hasn’t done anything like this before, she was drunk and just tried to jump out of the car, she agrees to outpatient followup, agrees to walk through a safety plan, etc.....I’d send her home. What stupid lawsuits like this don’t address is how many patient HAVE gotten sent home just like this and haven’t killed themselves. We should be hospitalizing however many people just to happen to catch the 1 who actually might do it?

They probably only even settled because 1) the settlement amounts were so low (<500k starting offer and I guarantee the malpractice attorneys negotiated lower than that) and 2) there was the actual omission of fact in not attempting to gather collateral. If this had been strictly about her suicide itself, it probably wouldn’t have flown.

We're missing the main nuance in the case because there is no collateral. I did many of the these assessment as a resident in the ED and most of them break down into either A) family reporting this is completely out of character, the person has seemed off recently, and they are very worried or B) the patient does this all the time, they have no concerns for her safety, etc.

Of course if it fell into the later category with what we know about it most people would discharge (and she'd still be dead) but there likely would not be a lawsuit (or a successful one). I am a bit aghast the number of psychiatrists who haven't seen patients that fall into category A where they might have been leaning towards discharge and collateral changed their opinion and got the patient the help they needed. It's not simply a box to check to call collateral, it fundamentally changes the medical decision making a reasonable portion of the times.
 
We're missing the main nuance in the case because there is no collateral. I did many of the these assessment as a resident in the ED and most of them break down into either A) family reporting this is completely out of character, the person has seemed off recently, and they are very worried or B) the patient does this all the time, they have no concerns for her safety, etc.

Of course if it fell into the later category with what we know about it most people would discharge (and she'd still be dead) but there likely would not be a lawsuit (or a successful one). I am a bit aghast the number of psychiatrists who haven't seen patients that fall into category A where they might have been leaning towards discharge and collateral changed their opinion and got the patient the help they needed. It's not simply a box to check to call collateral, it fundamentally changes the medical decision making a reasonable portion of the times.

This has not happened to me as often as it has you. Has it happened? Sure, sometimes. The vast majority of the time, family is either comfortable with discharge or they may be worried, but it still doesn't rise to the level of involuntary commitment. If a person says "I'm suicidal" while drunk and "that was stupid, I would never harm myself" when sober and I call Mom and Mom says "she's been drinking so much, I do worry," then substance abuse is the issue and you can pursue involuntary substance abuse treatment (not that they work most of the time), but what is an involuntary psych admit going to do for her? Are you going to force her into sobriety and/or force her to start naltrexone on the psych unit?

All that said, I still think it's negligent not to get collateral, even if in many cases, it doesn't change things.
 
This has not happened to me as often as it has you. Has it happened? Sure, sometimes. The vast majority of the time, family is either comfortable with discharge or they may be worried, but it still doesn't rise to the level of involuntary commitment. If a person says "I'm suicidal" while drunk and "that was stupid, I would never harm myself" when sober and I call Mom and Mom says "she's been drinking so much, I do worry," then substance abuse is the issue and you can pursue involuntary substance abuse treatment (not that they work most of the time), but what is an involuntary psych admit going to do for her? Are you going to force her into sobriety and/or force her to start naltrexone on the psych unit?

All that said, I still think it's negligent not to get collateral, even if in many cases, it doesn't change things.

I have seen it less with suicidality and more with first break psychosis, but I cannot tell you the number of parents who are so glad someone reached out to them and noted significant concerns over a relatively acute or sub-acute time frame. Maybe it's being a CAP, but I get this feeling people are saying to get collateral as if it's a chore to check off and not get sued. I think its often the single most important part of the entire encounter given the lack of insight that is so prevalent in the illnesses that we treat.
 
I have seen it less with suicidality and more with first break psychosis, but I cannot tell you the number of parents who are so glad someone reached out to them and noted significant concerns over a relatively acute or sub-acute time frame. Maybe it's being a CAP, but I get this feeling people are saying to get collateral as if it's a chore to check off and not get sued. I think its often the single most important part of the entire encounter given the lack of insight that is so prevalent in the illnesses that we treat.

It's not that it's a box to check off. It's that there is no psychosis in this case. It's about suicidality which is a totally different thing and in the middle of the night in an ED, your job is: is this person in imminent danger or not? The patient says not. There's a pretty good chance family will also agree with her, so while you should 100% call family and get collateral, it doesn't change dispo most of the time. The reason? Because there's a burden to involuntary commitment and that burden is "imminent risk." If that risk isn't imminent, even if Mom is concerned about her daughter's out of control behavior, our hands are tied unless the patient is impaired/doing dumb things due to mental illness. If Mom said "daughter's been planning her funeral" or "daughter wrote a suicide note" or "daughter just attempted suicide", those are game changers, but Mom just being concerned that daughter has been drinking and has distanced herself from her family doesn't necessarily equate to involuntary admission. You also have to take into account when involuntary admission harms the patient and that does happen too.
 
I don't miss working in the ER although I think all residents should do emergency psych to learn about it.

Even if you don't work in ER psych it helps you figure out what goes on cause in inpatient it fills the mental black box in as to what happened before they were admitted and helps you in outpatient in filling in the mental black box on what's happening in the ER where you sent your patient.

As with almost any case brought up in the forum there's not enough information to form a strong opinion but I agree with all of the above. No collateral? BAD. Did the ER have a psychiatrist? They should've. Also walking into traffic is a very bad risk factor.

I hate saying it but one of the two biggest key attendings in my training while I was a resident said in ER you follow the Rule of Opposites. In patients with poor insight, the person wants to go home? You keep them in. (Suicidal people want to go home to complete the act, manic people think there's nothing wrong with them, Schizophrenic people often times say they're fine while looking like a zombie). The person wants to be admitted? (Malingerers, people who think inpatient is like a vacation-hotel stay want in). You discharge them.
 
It's not that it's a box to check off. It's that there is no psychosis in this case. It's about suicidality which is a totally different thing and in the middle of the night in an ED, your job is: is this person in imminent danger or not? The patient says not. There's a pretty good chance family will also agree with her, so while you should 100% call family and get collateral, it doesn't change dispo most of the time. The reason? Because there's a burden to involuntary commitment and that burden is "imminent risk." If that risk isn't imminent, even if Mom is concerned about her daughter's out of control behavior, our hands are tied unless the patient is impaired/doing dumb things due to mental illness. If Mom said "daughter's been planning her funeral" or "daughter wrote a suicide note" or "daughter just attempted suicide", those are game changers, but Mom just being concerned that daughter has been drinking and has distanced herself from her family doesn't necessarily equate to involuntary admission. You also have to take into account when involuntary admission harms the patient and that does happen too.

I'm very aware of the burden for involuntary commitment, however we also have competing interests towards protecting human life. I'm not even sure where in this case you are drawing that mom is "concerned that daughter has been drinking", we don't know what the family would have said because they were not contacted. I've seen on several occasions where after collateral is called, the patient admits that there actually is more to the story and does agree to voluntary treatment.

Look, I get the defensiveness by many psychiatrists. We can't accurately predict suicide and we get sued for this (usually in a frivolous manner). Other people find the idea of involuntary commitment abhorrent. I'm not sure any of those things change the fact that a sub-standard care by a social worker occurred here and is happening all over the country. I'm not on the side of letting every person who recants suicidality walk out of the hospital and find that if family feels a patient needs to be hospitalized, they usually do (unless this is clearly a patterned case of cluster B, family has reason to be trying to harm pt, or other extenuating circumstances). Sometimes things happen in the ED, you try 3 phone numbers, no one is available, you can't keep a patient there forever. That's different than just throwing your hands up in the air and saying, well the patient denies SI, no imminent risk here, dsicharge.
 
It's not that it's a box to check off. It's that there is no psychosis in this case. It's about suicidality which is a totally different thing and in the middle of the night in an ED, your job is: is this person in imminent danger or not? The patient says not. There's a pretty good chance family will also agree with her, so while you should 100% call family and get collateral, it doesn't change dispo most of the time. The reason? Because there's a burden to involuntary commitment and that burden is "imminent risk." If that risk isn't imminent, even if Mom is concerned about her daughter's out of control behavior, our hands are tied unless the patient is impaired/doing dumb things due to mental illness. If Mom said "daughter's been planning her funeral" or "daughter wrote a suicide note" or "daughter just attempted suicide", those are game changers, but Mom just being concerned that daughter has been drinking and has distanced herself from her family doesn't necessarily equate to involuntary admission. You also have to take into account when involuntary admission harms the patient and that does happen too.

Do you call family of ALL patients that walk in the ED? Or only if you suspect suicidality?
 
Do you call family of ALL patients that walk in the ED? Or only if you suspect suicidality?

I call if there's any question of risk to self or others. There are people who come in where the answer is clear or people who agree to admission so not necessary to wake someone up at 3 am for collateral.
 
I agree and note above I've seen many EDs work like this. I am just trying to ascertain which states have laws that prevent this non-authorized collateral collection in psychiatric emergencies (and I could honestly guess some states that would). It's a bit astonishing to me, but also very believable as an American.

Everyday, we convince reluctant patients to do things like take their meds or voluntarily go inpatient. Regardless of state laws, it's pretty easy to convince a patient to allow us to contact someone who can provide clarifying info. I understand ED docs don't have the jedi mind mojo we do, but they can accomplish the same thing by being blunt, which they prefer. Most ED docs have no problem saying, "Your boyfriend said you tried to kill yourself so I will send you inpatient unless I can speak to him and confirm he is full of BS." But I'm going to guess the ED doc punted to social work because it's a "psych" patient.

From a quick perusal of the reddit documents, it doesn't seem any collateral was contacted, nor was there a safety plan discussed when she was released. If there's one thing I learned from child psych people, it's that you can send just about anyone home if they are discharged into the custody of a 3rd party who can reasonably assure 24/7 monitoring, understands the safety plan, and it's documented.

On it's face, to me, this patient is impulsive + documented verbalization of SI by lethal means + substance + interpersonal conflicts + no support + refusal to cooperate. I'd conceptualize this as a patient with reduced capacity and competency (like a child), triggering the need for someone to assume full custody over them, whether an inpatient ward or family/support who agrees to provide 24/7 monitoring.

The ~$40k settlement is probably fair, unfortunately, as that's probably the amount the insurance will have to pay to fight the lawsuit. Being mostly right doesn't nip lawsuits in the bud.
 
Do you call family of ALL patients that walk in the ED? Or only if you suspect suicidality?

Not in every case. Mostly for inconsistencies or more information from a limited evaluation. But even then sometimes the patient doesn't have family or are estranged from them or don't have their phone number. Even tougher for my patients experiencing homelessness.

In this case, since the boyfriend called 911 and his report sounds different than hers, I would call him to clear up that story.

Also, if she reported that the family kicked her out a few months ago, I would call the parents to see if they are okay taking her back now or if that plan is unrealistic. It would also allow me to inquire about whether the parents would be willing to pick her up from the ED if possible, which would be a little safer than sending her out the door to find her own way back to the parents. Doesn't mean that the patient wouldn't just go home with the parents, walk right out the front door into traffic, and having the same outcome happen though. But at least it gives a little more of a buffer from the burden of proof of direct damage (suicide) by the ED.
 
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Do you call family of ALL patients that walk in the ED? Or only if you suspect suicidality?

I call family or relatives for every patient that i let walk out, be it inpatient or in the ER

Every single one, no exception
 
Thanks for the case @bbc586 , I especially liked the Expert Witness source you posted and will be perusing that later. I think there's a few things to take from the case that haven't been mentioned much or were missed.

Edit: Sorry for the essay/word vomit, I'm just really interested in forensics and don't really get much exposure/conversation about it where I'm at 😳

The biggest one being that accurate documentation is key and the idea of "if' it's not documented, it never happened" should reinforced in the medical setting. We don't have access to the actual medical records, but from the expert witnesses' reports it sounds like no collateral was obtained. We do know that the patient contracted for safety and was picked up by her step-brother and step-father and taken to her mother's house. Was any collateral obtained from the family who picked her up? Did the family agree to monitor her closely and ensure she would be safe? Was the family in contact with the boyfriend and to what extent was the family aware of the events? Imo, all of those points would matter in my decision to admit or discharge her, and if the family was present to pick her up, likely would not be all that difficult to obtain. Additionally, the ER doc actually quoted the patient as saying "I'm going to kill myself". That line alone is probably enough to show negligence in this case even though it wasn't consistent with earlier reports which quoted a statement of conditional suicidality which was "If you don't let me out of this car, I'm going to kill myself"; which actually makes the exit from the car sound less like a suicide attempt. The most egregious mistake though, was that no one documented that she actually attempted to exit a moving vehicle. The paramedics should get the most responsibility on this one, as the testimony makes it clear that they were directly told this. The lack of this information likely would have held significant weight in the ER staff's decision to hold or discharge her (though that doesn't excuse the lack of collateral).

Another is the importance of communication between healthcare professionals. Even if it was documented by the paramedics, I have a hard time believing no one informed the ER doc or any ER staff that this girl tried to jump out of a moving vehicle and it's probably the most attention-grabbing part of this whole case before she was discharged. Regardless, there was clearly a breakdown in communication somewhere as neither the ER doc nor the psych tech/SW documented this, and I have a hard time believing they'd intentionally omit this unless they knew it was an inappropriate d/c. I know that sometimes patient handoffs can be annoying or excessive, but this is a prime example of what can happen when communication breaks down within the team.

The last point is that just "contracting for safety" isn't good enough, even if the patient is going to stay with others. If there were clear documentation that the patient would be discharging to her mother's house, that there would be a family member watching her 24/7 until she improved, and that the family was in agreement with the safety plan and that she didn't need hospitalization, it would be hard for the plaintiffs put liability to the point of negligence or malpractice on these professionals even without collateral from the boyfriend. I've seen a few other examples (the neurologist in NYC, one of my attendings in med school) who had similar experiences where they let a patient leave under the care of family and then were sued and either lost or endured years of litigation because of this, and those were cases where the documentation was pretty solid. I think the fault here probably goes beyond just the lack of collateral, and possibly to the point that the dispo plan was minimally documented which made this a much easier case for the plaintiffs. I see "patient contracted for safety" in quite a few notes, but often don't see adequate details after this to tell me what the actual safety plan was, which can not only cause results like the one in this case but can be problematic for future physicians trying to figure out if certain parts of a safety plan may be adequate or if they need to change the plan d/t failures in the past.

Very few psychiatrist would discharge a patient who attempted suicide without contacting collaterals. This shows relying on midlevels is a liability for a hospital system.

For legitimate confirmed attempts I agree, but I can think of plenty of situations where this happens. The homeless guy who is been to the ER 4 times this month after "attempts" who is otherwise obviously stable, the borderline patient who brings herself in after "overdosing" on 4 Hydroxyzines or 600mg of Seroquel, the patient who was so intoxicated they couldn't even speak when brought in but completely denies SI or even depression with congruent affect when sober, any of the aforementioned and some others who have been in the ER for 12 hours of the day and the 5 contacts they gave you for collateral continually don't respond, even the girl who seems fine now but 8 hours ago tried to jump out of her boyfriends car after he breaks up with her while she was significantly intoxicated. I don't think this is as uncommon as you're making it seem.

I agree and note above I've seen many EDs work like this. I am just trying to ascertain which states have laws that prevent this non-authorized collateral collection in psychiatric emergencies (and I could honestly guess some states that would). It's a bit astonishing to me, but also very believable as an American.

In my previous state, it would depend on the emergency. I've had one or two patients who accepted voluntary admission without any of their contacts knowing for "really bad SI", then demand to leave the following day stating they're no longer suicidal and refusing to sign an ROI. We legally could not contact collateral because then the contacts would know the patient was on our unit which would violate his privacy rights. I've dealt with that situation more than once, and the final decision by the attending(s) as to whether to file the involuntary was very situational. Now if someone knew the patient was already there, we could call and gather collateral and just not provide any information about the care he was receiving. I'm honestly not 100% sure on the specific legal rulings of this in the state, but one of our attendings teaches a lot about the involuntary laws and what is and isn't legal for us to do.
 
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